Project Manager

• Join the world’s largest privately owned insurance broker
• Advance your career in technology and insurance by collaborating with talented teams across the globe
• Primarily based at our Sydney office, with flexibility options available
• Report directly to the Chief Information Officer

As Project Manager, you will be responsible for the end-to-end planning, coordination, and delivery of new systems, software, and business process changes across the Pacific region. Acting as a bridge between business stakeholders and technical delivery teams, you will ensure projects are delivered on time, within scope and budget, and to agreed quality standards. You will also play a critical role in driving change adoption, stakeholder engagement, and continuous improvement.

Working at Lockton is an exciting chance to be a part of a vision and growth which leads to results. Our flat structure allows anyone to raise ideas and think creatively, we are all about creating a culture where people feel valued and cared for. If this sounds like an environment you’d enjoy, we have an excellent opportunity for someone to join our team as a Project Manager in our Sydney office.

What will you be doing?

Project delivery & governance

• Develop and manage project scope, plans, resource models, timelines, and budgets
• Coordinate delivery activities across business, IT, and vendor teams
• Monitor milestones, manage dependencies, and escalate risks and issues as required (RAID)
• Produce regular status updates, reporting, and communications for senior stakeholders
• Ensure project outcomes meet agreed quality standards, including planning and execution of testing activities

Project Delivery Support

• Support project managers and delivery teams across all project phases
• Assist with scope definition, feasibility assessments, and project planning
• Develop user stories, acceptance criteria, and supporting documentation
• Support testing activities, including UAT coordination and defect triage

Stakeholder & vendor management

• Act as the primary point of contact for internal and external stakeholders
• Build strong working relationships across the region and globally
• Manage vendor and partner relationships, including remote delivery resources

Change management & adoption

• Lead change management activities, including communications, training, and transition to business-as-usual
• Drive user adoption to ensure project benefits are realised

Risk, compliance & continuous improvement

• Ensure adherence to Lockton policies, procedures, and risk frameworks
• Ensure compliance with relevant legislative, regulatory, and ethical requirements
• Identify opportunities to improve delivery practices, processes, and methodologies

You will need the following experience and qualifications:

• Previous experience in project management or delivery roles with end-to-end accountability
• Tertiary qualification in IT, Business, Project Management, or a related discipline
• Strong understanding of project management methodologies (Waterfall and Agile)
• Experience within insurance broking or financial services environments
• Knowledge of broking systems and insurance technologies
• Familiarity with software delivery, IT operations, and data management practices
• Proven ability to manage multiple priorities and deliver projects independently
• Excellent written, verbal, and stakeholder communication skills
• Strong proficiency with Microsoft 365 and project management tools (e.g. MS Project, Monday.com)

We offer:

• Join us in an agile/hybrid work environment that promotes flexibility and work-life balance.
• We prioritise your professional growth with training and development opportunities at all levels. Benefit from our 10-week mentoring program for guidance and support to excel in your role.
• Your well-being matters. Enjoy discounted corporate private health insurance, a complimentary flu vaccination program. Our Salary Continuance insurance provides financial protection for you and your family in case of illness or injury.
• Take time for yourself. We offer extra paid summer and winter days to focus on your wellness and recharge.
• We value your contributions and offer competitive remuneration packages. Be recognized for your hard work through our reward and recognition schemes.
• Family comes first. Enjoy paid parental leave and contribute to your community with our paid volunteer leave.
• Your mental well-being is important. Our employee assistance program provides coaching and counselling services.
• Join our inclusive culture. Engage with our Wellness, Diversity, Equity & Inclusion, and CSR Associate Resource Groups to participate in initiatives aligned with your passions and values.

About Lockton

Lockton has grown to become the world’s largest privately owned insurance broker. Certified as a Great Place to Work in Australia and featured on the Top 50 Workplaces for Women, our structure and unique culture empowers Associates to make decisions and influence the direction of the business.

With top-tier mentors and a 98% client retention rate in Australia, we employ some of the best and brightest minds in the risk and insurance industry.

The insurance industry isn’t going anywhere. It’s stable. It’s secure. Over 300 Associates help organisations every-day to drive profitability over the long-term and become more resilient.

To learn more about us, please visit global.lockton.com.

How to apply:

If you're enthusiastic about the role and believe you would be a great fit, we encourage you to apply, even if your experience doesn't align perfectly with all the requirements. Your unique perspective and skills are valuable to us. Please click "apply" and submit your CV along with a detailed cover letter explaining why this job caught your attention and how your abilities and experience make you suitable for the role.

Lockton is committed to equal opportunity employment. We value diverse perspectives and contributions from all our associates. We strongly encourage applications from individuals of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, individuals with disabilities, women, and those from culturally or linguistically diverse backgrounds.

**We do not accept speculative CVs from recruitment agencies and will not be liable for any fees associated with unsolicited submissions**