Customer Project manager Hospital Patient Monitoring (all genders)

Job Title

Customer Project manager Hospital Patient Monitoring (all genders)

Job Description

As a Project Manager for Hospital Patient Monitoring, you will play a vital role in building and maintaining trust-based relationships with our customers in Poland.

You will ensure continuity and strong local engagement through proactive communication and a deep understanding of customer needs.

Your on-site presence, timely coordination, quick issue resolution, and consistent service delivery, especially in high-touch environments, will be central to your daily work.

Your Role

• Leads the execution of complex project tasks to ensure deliverables meet customer expectations within agreed timelines, budgets, and quality standards.
• Engages with customers on technical and operational matters, providing expert guidance and resolving advanced issues to maintain high customer satisfaction throughout the project lifecycle.
• Applies independent judgment under limited supervision to drive project success and compliance, cultivating effective relationships with internal and external partners.
• Develops and implements comprehensive project plans, coordinating with cross-functional teams to ensure resource allocation and achievement of project milestones.
• Analyzes project performance data and metrics to offer strategic insights that optimize outcomes, enhance customer value, and support continuous improvement initiatives.
• Evaluates project risks, issues, and changes requests, collaborating with project managers on mitigation strategies to ensure project success while maintaining customer trust.
  
  

You’re The Right Fit If You

• Bring a strong IT and systems background and have hands‑on experience working in software‑heavy environments, ideally within complex or enterprise‑scale solutions.
• Communicate confidently in Polish and English and are comfortable coordinating multiple stakeholders while staying highly organized and detail‑oriented.
• Are proficient in software‑based systems and system configuration, with the ability to discuss network topics such as connectivity, infrastructure, and technical parameters, while also working across software and selected hardware components.
• Can manage large‑scale deployments involving hundreds or thousands of devices, work effectively under time pressure, set priorities, resolve issues, and coordinate closely with engineers, Order Management, and customer teams.
• Are comfortable engaging directly with hospital customers, explaining technical and infrastructural requirements (network, power, room readiness), and are open to frequent on‑site visits and regular travel, with a valid B driving license required.
  
  

Our Benefits

• Bonus based on performance achieved 
• Private medical care with the option to extend it to family members 
• Benefit System cards 
• Company Car
• Discount for Philips’ products 
• Wide variety of training & learning opportunities
• Employee Assistance Program
  
  

How We Work Together

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
  
  

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.