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Role purpose
You’ll enable a high-performing Scrum team delivering a payments engine and payment services built on microservices technologies. Working day-to-day with a Product Owner, Business Analysts and Engineering/DevOps colleagues, you’ll make sure the team applies Agile practices well, removes impediments quickly, and provides clear delivery transparency to stakeholders.
Key responsibilities
1) Lead and support the Scrum team
- Manage and coach the Scrum team to operate effectively and continuously improve.
- Promote strong Agile ways of working, helping the team stay focused on outcomes and predictable delivery.
- Facilitate collaboration across Product, Analysis, Engineering and DevOps so workflows smoothly end-to-end.
2) Coordinate and run Scrum ceremonies
Ensure all appropriate sprint ceremonies occur and are effective, including:
- Sprint Planning
- Daily Stand-ups
- Sprint Review
- Sprint Demo
- Sprint Retrospective
- Scrum of Scrums (and Scrum of Scrums of Scrums where applicable)
3) Delivery reporting and stakeholder transparency
- Report sprint-by-sprint progress to leadership teams.
- Provide clear visibility of delivery status, risks, dependencies and impediments.
- Help the team maintain realistic commitments and manage scope effectively with the Product Owner.
4) Jira/Confluence ownership and reporting
- Coordinate Jira reporting with Development and DevOps leads for epics/stories/tasks.
- Maintain high-quality Agile artefacts and dashboards in Jira/Confluence.
- Operate at “designer level” in Jira/Confluence (not just a user), shaping workflows, boards, reporting and documentation standards.
Requirements (essential)
- Payments industry experience.
- Strong Agile/Scrum experience, including hands-on facilitation of sprint ceremonies (planning, ceremonies, retrospectives, stand-ups).
- Advanced Jira/Confluence capability (designer level).
- Ability to work effectively with cross-functional teams (Product Owner, Business Analysis, Engineering, DevOps).
What success looks like
- Ceremonies are consistent, purposeful and drive measurable improvement.
- Delivery is transparent: leadership and stakeholders can see progress sprint-by-sprint.
- The team’s Jira/Confluence setup supports good flow, traceability and reporting.
- Impediments are surfaced early and removed quickly, keeping delivery moving at pace.
Key Skills
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