Job Title: HR Generalist

Location: Twickenham

About the Role

We are seeking a hands-on and proactive HR Generalist to support the growth of our logistics operations in the UK. This role will cover end-to-end HR responsibilities, including recruitment and core HR operations, ensuring compliance with UK employment law and supporting day-to-day people management.

Key Responsibilities

1. Recruitment & Talent Acquisition

• Manage end-to-end recruitment processes, including job posting, sourcing, screening, interviewing, and offer management
• Partner with hiring managers to understand hiring needs and build talent pipelines
• Coordinate interviews and provide a positive candidate experience
• Support onboarding processes for new hires

2. Core HR Operations (HR Admin / HR Ops)

• Maintain accurate employee records and HR systems (contracts, personal data, right to work checks)
• Manage onboarding and offboarding processes, including documentation and system updates
• Support payroll processes by preparing and validating employee data (e.g. starters, leavers, changes)
• Administer employee benefits and holiday records
• Ensure compliance with UK employment legislation and internal policies

3. Employee Relations

• Act as the first point of contact for employee queries and HR-related issues
• Support managers with basic employee relations cases (e.g. absence, performance, disciplinary)
• Assist in implementing HR policies and procedures

4. HR Projects & Process Improvement

• Support HR process optimisation and standardisation
• Assist with HR reporting and data analysis (headcount, turnover, etc.)
• Contribute to building HR frameworks and policies for a growing UK business

Requirements

• 2–5 years of HR experience, preferably within logistics, supply chain, or fast-paced operational environments
• Solid understanding of UK employment law and HR best practices
• Experience in recruitment and HR operations (payroll support, onboarding, HR admin)
• Strong organisational skills and attention to detail
• Good communication and stakeholder management skills
• Ability to work independently in a growing or start-up environment

Preferred Qualifications

• CIPD Level 3 or above (or working towards)
• Experience supporting warehouse or operational teams
• Familiarity with HRIS and payroll systems

What We Offer

• Competitive salary and benefits
• Opportunity to build and shape HR processes in a growing international business
• Dynamic and fast-paced working environment
• Career development opportunities

Application

If you are passionate about HR and enjoy working in a hands-on role within a logistics environment, we would love to hear from you.

👉 We are an equal opportunity employer and welcome applications from all backgrounds.