Data Centre Operations Engineer

Mission-Critical Alarm Signalling & IoT Infrastructure | 100,000+ Users | 300,000+ Connected Devices

Sydney (Hybrid) | Data Centre Operations, Networking, Servers, VMware, Hybrid Cloud

We’re partnering with a market-leading Australian technology company powering critical alarm signalling and IoT connectivity across Australia and internationally.

Their platforms support over 300,000 connected devices and tens of thousands of active users. Reliability, uptime and real-world impact genuinely matter here.

They’re hiring a Data Centre Operations Engineer to join their Sydney-based operations team. This is a hands-on role focused on running, maintaining, and improving the company’s critical infrastructure, ensuring systems are secure, reliable, and always available.

This is about operational excellence, supporting mission-critical networks, and ensuring the technical backbone of the business can deliver 24/7.

What you’ll work on:

Infrastructure operations & management

Maintain and support enterprise-grade infrastructure across data centres, hybrid cloud, and on-premises systems

Monitor servers, storage, networking and connectivity for critical alarm signalling systems

Manage backup, patching, firmware updates, and high-availability infrastructure

Hybrid cloud & virtualization

Operate and support VMware / Hyper-V environments

Deploy, manage, and optimize virtual machines and clusters

Support hybrid environments integrating Azure or other cloud services with on-prem systems

Incident response & reliability

Respond to incidents, troubleshoot outages, and perform root cause analysis

Support high-availability environments with strict uptime SLAs

Implement monitoring, alerting, and reporting to maintain operational visibility

Process, automation & improvement

Implement and maintain automation (PowerShell, scripting, IaC) to reduce manual effort

Document systems, configurations, SOPs and disaster recovery plans

Contribute to continuous improvement of operations, processes, and compliance standards

Collaboration & support

Work closely with engineering, product, and IT teams to support infrastructure needs

Assist in planning upgrades, new deployments, and capacity expansion

Provide technical guidance and mentoring to junior team members

What we’re looking for:

Must-haves

Experience managing enterprise infrastructure (servers, storage, networking, virtualization)

Hands-on experience in data centre or hybrid environments

Strong understanding of Windows Server and Linux administration

Experience with VMware / Hyper-V and virtualization technologies

Monitoring, backup, and high-availability experience

Ability to troubleshoot complex systems and respond to incidents under pressure

Nice to have

Exposure to cloud platforms (Azure, AWS) in hybrid setups

Networking experience (switching, routing, firewalls)

Experience with mission-critical or telco / IoT environments

Automation and scripting skills (PowerShell, Bash, Terraform, CI/CD pipelines)

Knowledge of ITIL or formal operational processes

Technical environment

Servers: HPE, Dell, Blade / Rack infrastructure

Virtualization: VMware vSphere / Hyper-V, vCenter, ESXi

OS: Windows Server, Linux (RHEL, Ubuntu, CentOS)

Networking: LAN/WAN, VLANs, VPN, firewalls

Cloud: Hybrid Azure / AWS integration

Monitoring & backup: Veeam, SCOM, SolarWinds, NetCrunch

Ways of working

Hybrid: Sydney office / remote flexibility

Operationally focused, high ownership, hands-on problem solving

Collaborative team supporting mission-critical infrastructure

Structured approach to monitoring, incidents, and continuous improvement

Immediate priority: maintain and improve uptime, reliability, and operational resilience across the company’s critical alarm signalling and IoT infrastructure.