Business Support Specialist ( Al Hilal Bank )

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At Al Hilal Bank we nurture a diverse, inclusive community where every voice is valued.

About the business area

We are actively seeking an ambitious professional to join our team at AHB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

• Provide administrative support and assistance to the department head on a wide range of assigned tasks, ensuring the required level of confidentiality is maintained in order to contribute to the running of the department to the agreed standards.
• Support segment employees in various activities such as client segmentation, handling client queries/correspondence, submission of memos, applications and documents to the relevant teams to ensure the required turnaround times are met.
• Coordinate, track and follow up on client related documents with internal departments to ensure these are actioned within the required timeframes.
• Coordinate and file all HR related documents for the segment (Expenses etc.) to ensure accurate records are maintained.
• Consolidate and compile weekly/regular reports (such as pipeline reports, daily/monthly draw down statements, daily large liability transaction reports) and prepare other ad-hoc reports in order to support the division head and segment employees in the preparation for meetings with clients and for their daily activities.
• Perform other activities such as portfolio level monitoring, clean-up in line with policies and SOPs in order to support segment employees focus on their core job and duties.
• Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders.

The ideal candidate should have the following experience:

• At least 4 years of experience in corporate banking
• Bachelor’s Degree in Business, Accounting or Finance
• Analytical
• Organizational
• Microsoft Word; Excel and PowerPoint
• Decision Making / Problem Solving
• Interpersonal skills

What we offer:

Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.

Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.