IT-Supporttechniker:in

We are looking for an IT Support Technician to support a lifecycle management project for our client, a leading insurance company, in Zurich. The role focuses on preparing and deploying a large amount of employee laptops to replace end-of-life devices, as well as providing hands-on support for monitor installations and general IT equipment setup.

Key responsibilities:

• Prepare and configure laptops following defined setup procedures
• Replace end-of-life devices and support rollout activities
• Perform laptop decommissioning and sanitization
• Provide hands-on support for installation of monitors and peripherals
• Support end users during deployment activities

Your profile:

• Academic background in computer science
• 1–2 years of experience in IT support, desktop support, or help desk
• Good knowledge of Windows 11, Apple iOS, and Microsoft 365
• Experience with Active Directory administration
• Intune knowledge is a plus
• Strong communication skills and a service-oriented mindset
• Well-organized, proactive, and self-motivated
• Fluent in English