Fini is a cutting-edge AI platform designed to revolutionize customer support by providing highly accurate, reliable, and traceable resolution capabilities. Specializing in complex, regulated workflows such as refunds, KYC, account changes, and billing disputes, Fini enables mid-market and enterprise B2C companies in industries like fintech, SaaS, and marketplaces to automate up to 80% of tickets with 98% verified accuracy. Trusted by organizations such as the U.S. Chamber of Commerce, Bitdefender, and multiple Fortune 500 companies, Fini processes over 1,000,000 tickets monthly. Built with a RAGless, agentic architecture, Fini integrates seamlessly with platforms like Salesforce and Zendesk, all while adhering to stringent standards like SOC 2, GDPR, and ISO 27001.

This is a full-time hybrid role for a Java Developer, located in Amsterdam with some flexibility for remote work. The Java Developer will design, develop, and maintain high-quality software solutions, leveraging expertise in Java programming. Daily tasks include implementing back-end services, collaborating with team members to craft scalable and efficient architecture, debugging and resolving technical issues, and contributing to innovative features that enhance customer support solutions.

• Proficiency in Software Development and Programming, specifically with Java frameworks and tools
• Strong Analytical and problem-solving skills to implement efficient and scalable solutions
• Excellent Communication skills to collaborate with team members and other stakeholders
• Basic Sales knowledge or experience in customer-focused tech environments is a plus
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Experience working in hybrid environments and familiarity with Agile methodologies