Job Description

Responsible for providing Human Resource support to employees and managers in an assigned region/country/function. The role ensures a positive employee experience by effectively resolving queries and facilitating processes throughout the employee journey from Hire to Termination, excluding recruitment activities.

The People Operations Specialist contributes to a solid HR foundation for both internal and external stakeholders and supports employees in a customer-focused manner, enhancing the overall employee experience.

Role - Human Resource Specialist - People Operations

Experience - 3-7 years

Location - Amsterdam, North Holland

Type - contract - 3 months, Until July end

Mode - Hybrid

Mandatory Experience/Skills - Throughout Process of Hire to Terminate, Labor law, documentation, Coordination & Support

Tools : ServiceNow/Workday MUST

Availability to Join : Immediately or Mid of April Max

Key Responsibilities

People Administration & Policy

• Administer a wide range of HR policies and processes, including document management
• Ensure processes, procedures, and documents are up-to-date and compliant with local labor laws
• Execute people processing procedures such as contract/offer management, absence tracking, reporting, validation, and employee data updates
• Maintain and administer the company’s global HR systems and tools
• Document internal queries according to standard operating procedures
• Maintain employee records and files

Coordination & Payroll

• Coordinate actions related to work permits and personnel changes
• Prepare and manage Payroll change reports and audits according to agreed timelines
• Administer new hires within defined Service Level Agreements (SLA)
• Ensure all changes are executed on time for payroll deadlines
• Respond to tickets within SLA

Support & Communication

• Explain regulations, policies, and procedures to employees and managers
• Respond to written and verbal inquiries from internal and external parties, solving problems or referring appropriately
• Provide feedback to Business Partners regarding employee handbook and HR systems
• Maintain internal communication, bulletin boards, and online libraries
• Organize and support regional/country-specific HR events (e.g., health fairs, Ask.HR days)
• Support onboarding of new People Operations Specialists and stakeholders
• Liaise with internal functions and external vendors (Advisory, Payroll, Recruitment, etc.)

Data & Compliance

• Ensure data quality and conduct regular audits
• Ensure internal administrative processes comply with global and regional law
• Support COEs in business cycles, process optimization, and collaboration
• Complete mandatory compliance training on time

Problem-Solving

• Identify and resolve problems not immediately evident in existing systems or processes
• Update or modify workflows independently without predefined procedures

Required Knowledge & Skills

• Experience with People database systems (preferably Workday)
• Basic knowledge of local labor law (preferred)
• Computer skills: SAP, Workday, MS Office, Google Suite
• Excellent written and spoken English
• Strong communication skills
• Accuracy and attention to detail
• Customer-focused mindset
• Results-oriented, adaptable, and stress-tolerant
• Analytical thinking and problem-solving
• Multi-tasking ability
• Data analysis skills

Core Competencies

• Customer Focus
• Accuracy
• Communication
• Results Orientation
• Adaptability
• Multi-tasking
• Analytical Thinking
• Stress Tolerance
• Problem-Solving
• Data & Analytics

NOTE -

• No visa sponsorship is supported.
• CVs with relevant experience and skills would be contacted immediately