Requirements

• Bachelor’s degree in computer science, Engineering, or related discipline.

• 3–7 years of relevant experience in infrastructure operations, implementation, and/or support (level dependent).

• Strong working knowledge in networking, servers, cloud, identity, Microsoft 365, backup/DR, monitoring, and security controls.

• Familiarity with Microsoft Azure and infrastructure security practices is preferred.

• Certifications are a plus: CCNA, CompTIA Network+/Security+, ITIL Foundation, Microsoft Azure certifications, security certifications (CCSP/GSEC).

• Strong documentation, problem-solving, and stakeholder communication skills.

Responsibilities:

Infrastructure Operations & Service Stability

• Support day-to-day operations across corporate infrastructure platforms including:

• Network (LAN/WAN/Wi-Fi), Internet connectivity, segmentation

• Servers/virtualization (on-premises and cloud)

• Identity & access (AD/Entra ID), DNS/DHCP

• Email & collaboration platforms (Microsoft 365)

• Backup, recovery, storage and monitoring

• Troubleshoot and resolve escalated infrastructure incidents with internal teams and vendors.

• Perform system health checks and service reviews, driving continuous reliability improvements.

• Maintain operational documentation such as runbooks, escalation procedures, and system references.

Cybersecurity, Governance & Resilience

• Support infrastructure security controls including endpoint posture, firewall/access controls, vulnerability remediation, security logging/monitoring, and privileged access practices.

• Contribute to patching, access reviews, change governance, and post-incident corrective actions.

• Support backup operations, recovery testing, and disaster recovery readiness.

Vendor / MSP Oversight & Project Support

• Coordinate with vendors and managed service providers (MSPs) to ensure quality delivery and timely follow-ups.

• Support technical inputs for procurement, evaluation, and service acceptance activities.

• Assist infrastructure solutioning and delivery support for corporate enhancements and technology refresh projects.

Please drop your resume to [email protected]