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What’s the role?
The Product Manager in the Transaction Products and Cards squad, is responsible for supporting the performance, growth and customer experience of the business transaction accounts and cards portfolio. The role combines strong product management capability with deep analytical expertise to generate insights that inform portfolio strategy, product improvements and operational outcomes. This role is critical part in ensuring the portfolio performs effectively by leveraging data and analytics to identify trends, risks and opportunities
What do I need?
- Product ownership mindset – support ownership of the transaction account and cards portfolio performance and customer outcomes.
- Analytical Capability – apply strong analytical skills and SQL capability to extract, analyse and interpret portfolio data.
- Insight Generation – translate complex datasets into clear insights that inform product strategy and decision making.
- Strategic Thinking – apply critical thinking to identify opportunities to improve portfolio performance and customer experience.
- Commercial Awareness – identify opportunities to drive portfolio growth and improve commercial outcomes
- Problem Solving – address issues and complaints with structures, customer focus solution and clear follow through
We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .
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