Human Resources Specialist

Job Summary

Human Resource support for employees and managers for an assigned region/country/function. Responsible for providing a positive employee experience through effective resolution of queries and facilitating the processes relating to the employee journey from Hire to Termination, with the exclusion of recruitment activities. In providing the People administration, the Specialist People Operations contributes to a solid People foundation for both internal and external parties. In providing first line communication to employees in a customer-focused manner, the Specialist People Operations contributes to the employee experience for their region(s) or country (countries) supported.

Role - HR Specialist - People Operations

Language - German (Must) & English

Location - Amsterdam

Type - Contract

Tools - ServiceNow or Workday is preferred

Key Responsibilities

Administer a wide variety of personnel policies and processes -including all document management

Ensure the processes, procedures and documents are up-to-date and aligned with current local employment law and legislation

Complete people processing procedures such as contract/offer management, absences (tracking, reporting, and validating, employee data changes

Maintain and administer the company’s global HR system and tools

Document all internal queries according to standard operating procedures

Maintain records and employee files

Coordinate actions, such as ensuring valid work permit documents and ensuring correct contract and document management regarding personnel changes

Prepare and coordinate the actions around Payroll change reports and audits according to pre- agreed timeline

Explain regulations, policies, or procedures to employees and managers

Respond to written and verbal inquiries from a variety of internal and external sources for the purpose of resolving problems, providing information and/or referring to appropriate personnel and/or identifying the relevant issues and recommending or implementing a remediation plan

Provide feedback and input to Business Partners on the employee handbook and HR systems

Maintain employee bulletin boards, online libraries and regular communication

Organize and support coordination of regional / country People company events such as health fairs or Ask.HR days

Troubleshoot by using various systems and by speaking to various stakeholders in the company to ensure the employees' needs are met and that processes are optimized

Support onboarding new People Operations Specialist and the onboarding of direct stakeholders regarding the People Operations processes

Liaise with country specific stakeholders such as Advisory, Payroll, Recruitment, and other internal support functions and external vendors

Responsible for data quality and regular audits ensuring integrity of that data

Support various People initiatives, projects and procedures, including implementation and communication

Company's internal administration process is in compliance with global and region specific law

Supporting COEs in business cycles, process optimization, collaboration, and providing input

New hires are administered within the defined Service Level Agreement

All changes have been executed in time for the payroll deadline

Tickets are answered within the SLA

Conduct work in a way that meets the defined targets for employee satisfaction

Mandatory (compliance) training has been successfully completed on time

Within his/her workfield the Specialist People Operations will come across problems that are not immediately evident in existing systems or processes, that he/she will investigate and correct. He/she needs to identify the problem and update or modify working methods without the benefit of defined procedures.

NOTE -

• This role is not supporting visa
• German language is must for this role
• CV must be updated with the required key skills