Agile Coach

Job Description

Create your best future and join Westpac as an Agile Coach.

What’s the role?

We’re looking for an Agile Coach who is passionate about influencing and creating meaningful culture change and enabling teams and leaders to plan, prioritise, and deliver work effectively at scale.

This role is centred on people, shared understanding, and outcomes. You’ll work closely with senior IT leaders and delivery teams. Together, you’ll bring diverse domain perspectives into clear portfolio level insights. This improves transparency and enables better decision making. You’ll also embed agile and lean thinking in ways that are practical, supportive, and sustainable, allowing teams to evolve their ways of working without rigid one size fits all models.

Please note, this role offers a hybrid working arrangement, with time split between working from home and the Kogarah and Kent Street offices.

Your key responsibilities include:

• Own portfolio demand and delivery by managing and prioritising the backlog with a trusted view of work.
• Set and evolve portfolio direction, applying portfolio principles to meet changing business needs.
• Define outcome and flow metrics with leaders to support performance, learning, and decision-making.
• Embed agile and lean ways of working by coaching and supporting teams and leaders in practical, context-led adoption.
• Build an inclusive, improvement-focused culture through safe experimentation, tool-agnostic processes, and customer journey/insight initiatives.
  
  

What do I need?

• A pragmatic, people‑centred agile mindset that is adaptable, curious, and outcomes‑focused.
• Strong influencing and relationship building skills across diverse stakeholders on all levels.
• Ability to create consensus in a varied environment focusing on the goal that needs to be achieved.
• Experience leading through influence and coaching teams and leaders through change.
• A data informed approach to portfolio insights and decision making.
• Experience using tools such as Jira, Confluence, Power BI or EazyBI as enablers, not gatekeepers.
• Ability to train, mentor and coach at all levels.
• A genuine interest in learning, growth, and uplifting others.
• Comfortable balancing strategic thinking with hands‑on delivery and execution.
  
  

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
  
  

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .