Compliance Program (QA) Specialist

Job Title:

Compliance Program (QA) Specialist

Job Description

Our Compliance teams are a cornerstone of our business and we are looking for an experienced Program Specialist to serve the team. As a Compliance Program (QA) Specialist you will support the team to ensure we follow internal policies, local jurisdiction financial service laws, and other applicable regulatory requirements. You will be an essential liaison to loudly share the voice of our customers and analysts. You will also oversee quality assurance and change projects to support the compliance analysts in their roles with a data-driven approach to outcomes and solutions.

The scope of your responsibilities

• Customer focus - anticipates customer needs and provides services that are beyond customers' expectations, uses customer insights to promote and guide the development of solutions, and serves as a strategic partner to build profitable and long-lasting relationships
• Improve work processes - identifies and creates the processes necessary to work and look for ways to improve processes, from small tweaks to complete Reengineering.
• Challenges and identifies new opportunities to support our customers and our teams.
• Collaborate - works cooperatively with others across the organisation to achieve shared goals, partners with others to work.
• Support our AML Compliance Teams by providing feedback and insights gained from regular assurance testing
• Identify and share unusual or outlier issues, perform root cause analysis
• Keep up-to-date with a focus on process, product, workflow opportunities
• Attentively listen to others and adjust to fit the audience and the message. Provide and helpful information to others across the organisation and encourage the open expression of diverse ideas and opinions
• Design and deliver induction and refresher team to the STAR Compliance Team.
• Engage in SOP review and maintenance
• Any other additional duties as may be required

What you'll bring to the role

• Hebrew C1 and English C1
• Experience with AML, CTF, KYC
• Substantive knowledge of applicable compliance issues and requirements
• Experience with payments products, services, and operations
• Support with the detection of non-obvious patterns and design solutions for complex issues directly affecting the customer experience
• Sharing of knowledge in a global team environment
• Program Management experience
• 1+ years of experience either overseeing or directly contributing to operational compliance programs

Working Model:

Location: On-site at our offices in Victoriei Square, Bucharest

Schedule: Monday to Friday, 09:00 AM - 06:00 PM, with a 1-hour lunch break

Language Requirements:

• Hebrew C1 (Required)
• English C1 (Required)

We are committed to non-discrimination across our global organization and in all our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorable discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.