Product Manager

Role Overview

The Associate Product Manager will support the delivery and ongoing management of an enterprise digital platform. This role focuses on backlog management, cross-functional coordination, and operational support, ensuring that product enhancements and changes are delivered in a controlled, secure, and timely manner across both non-production and production environments.

Key Responsibilities

• Support execution of product strategy through backlog grooming, prioritization, and requirement clarification.
• Collaborate with development, infrastructure, and operations teams to translate business requirements into actionable user stories and tasks.
• Participate in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Track delivery progress, dependencies, and risks across sprints and releases.
• Assist in stakeholder communication during deployments, incidents, and operational changes.
• Support production operations, including coordination during go-lives, incident management, and post-deployment reviews.
• Ensure all deliverables comply with governance, security, and audit requirements.

Required Skills & Experience

• Experience supporting IT product delivery in a structured environment.
• Working knowledge of Agile methodologies and backlog management practices.
• Ability to effectively collaborate with technical teams (development, infrastructure, operations).
• Exposure to production support activities, including deployments and incident coordination.
• Strong communication and stakeholder management skills, with the ability to engage both technical and non-technical audiences.
• Flexibility to support after-hours activities for planned deployments or critical incidents, when required.

Preferred Certifications (Optional)

• Agile / Scrum certifications
• ITIL Foundation (or equivalent)
• Cloud fundamentals certification