Product Designer -Cards

Lead Product Designer – Card Payments

Lithuania (Hybrid or Remote)

About the Team

Challenger Bank is looking for an exceptional Lead Product Designer to join our Payment Services team in Lithuania. This team is responsible for the products and experiences that enable customers to send, receive, and manage money across domestic and international markets.

You will work closely with the Cards team to create a best-in-class cross-border payments experience, helping micro, small, and medium-sized businesses manage their finances with greater ease and confidence. This is an opportunity to join a fast-growing fintech business and help build products that can scale across multiple international markets.

Lithuania is a key location for this role, offering the chance to work alongside a growing international team while contributing to the development of a major European financial platform.

About the Role:

As Lead Product Designer, you will shape the design strategy for card and payment experiences across the platform.

Key responsibilities include:

• Defining and driving the design vision for card payments and cross-border transaction journeys, ensuring a seamless and intuitive customer experience.
• Partnering closely with Product Managers, Engineers, UX Writers, and User Researchers to solve complex business and customer challenges.
• Leading the full design process from discovery and research through to journey mapping, prototyping, testing, and final high-fidelity delivery.
• Conducting and supporting customer research, analysing behavioural and usage data, and translating insights into product improvements.
• Advocating for customer needs across the business and championing a strong user-centred design culture.
• Contributing to and evolving the company design system to maintain consistency, scalability, and quality across all digital products.
• Supporting and mentoring other designers, helping to raise the overall quality of design within the team.

What We’re Looking For:

We are seeking a curious, strategic, and highly skilled Lead Product Designer who is passionate about creating exceptional customer experiences.

Experience & Expertise:

• At least 6 years of Product Design experience, ideally gained within fintech, SaaS, banking, or another high-growth technology environment.
• Strong experience designing complex digital journeys, particularly within payments, financial products, business tools, or card services.
• Proven ability to lead major design initiatives and influence cross-functional stakeholders.
• Experience mentoring, coaching, or managing other designers.

Design Skills:

• Deep understanding of user-centred design, design thinking, and modern product design methodologies.
• Strong capability in running workshops, facilitating design sprints, and collaborating across teams.
• Excellent UI and interaction design skills, supported by a portfolio that demonstrates high-quality, commercially focused work.
• Advanced proficiency in Figma and interactive prototyping tools.

Working Style:

• Comfortable working in an agile, fast-moving environment where priorities can evolve quickly.
• Able to make informed decisions in situations with ambiguity and limited information.
• Data-driven approach to design, with experience using tools such as Looker, Heap, Google Analytics, or Hotjar to validate and improve design decisions.

Qualifications:

• Bachelor’s degree in Design, Human-Computer Interaction, Psychology, or a related field, or equivalent professional experience.

Why Join Challenger Bank in Lithuania?

• Be part of a rapidly growing challenger bank with ambitious international expansion plans.
• Work on meaningful products that support small and medium-sized businesses.
• Join a collaborative and highly skilled product and design team.
• Build your career in Lithuania, one of Europe’s leading fintech hubs.
• Enjoy the flexibility of hybrid or remote working, with strong opportunities for progression and development.