Product Owner

Who We Are

We’re redefining how customers connect with our products and services. As one of the UK’s leading connectivity providers, we’re on a mission to make 80% of customer touchpoints digital—creating seamless, intuitive experiences that put the customer first. Our teams are agile, collaborative, and driven by data and innovation. If you’re passionate about digital transformation and customer-centric design, you’ll feel right at home here.

What You’ll Be Doing

• Support the development and refinement of the product roadmap aligned with business goals
• Translate customer needs and market insights into clear product requirements and user stories
• Own and manage the product backlog, prioritizing features based on value and feasibility
• Collaborate with UX/UI designers, developers, QA, and analysts to ensure smooth delivery
• Participate in agile ceremonies including sprint planning, reviews, and retrospectives
• Act as the main point of contact for your product area, aligning stakeholders and communicating progress
• Use data and performance metrics to inform decisions and drive continuous improvement
  
  
  

What You’ll Bring Along

• Bachelor’s degree or equivalent experience in Business, Digital, Technology, or a related field
• Minimum 5-10 years of experience as a Product Owner or Product Manager in a digital, customer-facing environment
• Familiarity with Agile methodologies (Scrum or Kanban)
• Exposure to eCommerce, digital sales, or subscription-based models is a plus
• Strong understanding of digital customer journeys and web technologies
• Ability to analyze data and customer feedback to guide product decisions
• Skilled in writing clear user stories and acceptance criteria
• Confident communicator across technical and non-technical teams
• Commercial awareness and understanding of KPIs
• Basic technical knowledge (e.g., APIs, CMS, tagging, integrations) is beneficial
• Curious, proactive, and customer-obsessed
• Collaborative and adaptable in a fast-paced environment
• Comfortable navigating ambiguity and driving clarity
• Agile certifications (e.g., CSPO) are a bonus but not required
• Excellent command of both spoken and written English