Program Manager

We are seeking a talented individual to join our Technology team at Mercer. This role will be based in Gurugram. This is a hybrid rule that has a requirement of working at least three days a week in the office.

Program Manager

About the role:

We are seeking an experienced Program Manager with 15+ yrs of experience, to drive a multi-year enterprise integration and platform transformation initiative. This role will lead strategic consolidation, integration and modernization of critical Talent technology platforms, spanning migrations, system rationalization, data harmonization, API integrations and SaaS platform evolution. The ideal candidate has led complex, enterprise scale integration programs involving legacy systems, third party vendors, and global stakeholders. This is not a feature delivery role; it is a transformation mandate requiring deep experience operating at the intersection of working with leaders on platform architecture, product strategy, business process redesign and technical execution.

Your work will have long-term impact; success will require balancing speed with control, defining the future vision for how our Talent solutions evolve, scale, and continue to deliver trusted insights to over 11,000 client organizations.

We will count on you to:

• Lead end-to-end, platform integration and consolidation programs including system decommissioning, data migration, API orchestration, vendor coordination and target state architecture execution.
• Establish and enforce program governance, decision rights, architectural guardrails, and change control frameworks to manage scope, dependencies, and integration risk across product, engineering, operations, compliance, product and practice teams.
• orchestrate interdependent technical and business workstreams including platform architecture, data engineering, security reviews, client migration, regulatory alignment and commercial readiness, sequencing releases to minimize disruption,
• Apply hybrid delivery model combining Agile product development and structured enterprise program controls (RAID management, dependency mapping, release governance, executive steering)
• With the Product Officer, define integration success metrics tied to business value, cost synergies, client retention and operational efficiency
• With the Product Officer, partner with Enterprise Architecture to define target state platform strategy and technology roadmap
• Oversee data migration, validation, reconciliation controls and regulatory compliance alignment
• Develop phased migration plans that mitigate client disruption and operational risk
• Identify and reduce technical debt introduced during integration
• With the Product Officer, establish post integration operating model, support model and platform ownership structure
• Drive alignment, facilitate decision making, and maintain momentum in a senior, opinion-rich stakeholder environment.
• Maintain transparent, executive-ready reporting and communication.
• Work effectively across borders, incorporating global standards into on-the-ground execution.

What you need to have:

• 15+ years leading enterprise scale platform integration, system consolidation or digital transformation programs
• Proven track record executing complex multi system migrations in SaaS or hybrid cloud environments
• Experience managing system decommissioning and data migration at scale
• Enterprise system integration
• Platform consolidation and data migration experience
• API ecosystem management
• Vendor oversight
• Business continuity during large migration programs
• Technical debt management
• Cost synergy experience through integrations
• Exceptional senior stakeholder management skills with the ability to influence and collaborate across cross-functional teams.
• Excellent English-language written and verbal communication.
• Strong analytical and problem-solving skills.
• Comfort with ambiguity.

What makes you stand out:

• Experience leading platform consolidation programs, PMP, PMI-ACP, or other relevant project management certification.
• Experience with HR technology platforms, especially in assessment, learning and development, talent acquisition, talent management, or similar fields.
• Understanding of global data privacy requirements and the evolving AI landscape.
• Experience working in a global & matrixed organization.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com , or follow on LinkedIn and X.

Mercer Assessments business, one of the fastest-growing verticals within the Mercer brand, is a leading global provider of talent measurement and assessment solutions. As part of Mercer, the world’s largest HR consulting firm and a wholly owned subsidiary of Marsh McLennan—we are dedicated to delivering talent foresight that empowers organizations to make informed, critical people decisions. Leveraging a robust, cloud-based assessment platform, Mercer Assessments partners with over 6,000 corporations, 31 sector skill councils, government agencies, and more than 700 educational institutions across 140 countries. Our mission is to help organizations build high-performing teams through effective talent acquisition, development, and workforce transformation strategies. Our research-backed assessments, advanced technology, and comprehensive analytics deliver transformative outcomes for both clients and their employees. We specialize in designing tailored assessment solutions across the employee lifecycle, including pre-hire evaluations, skills assessments, training and development, certification exams, competitions and more. At Mercer Assessments, we are committed to enhancing the way organizations identify, assess, and develop talent. By providing actionable talent foresight, we enable our clients to anticipate future workforce needs and make strategic decisions that drive sustainable growth and innovation