Senior Product Manager

Location: Madrid

Type: Full-Time | Mid-Senior Level

Department: Partnerships & Products

Title: Partnership and Product Manager

Compensation: Starting from EUR 40,000

About Queen of Clubs

At Queen of Clubs, we don’t simply design trips; we curate lifestyles and unforgettable moments.

A multi-award-winning leader in the B2B Luxury Travel Industry, Queen of Clubs Group has been creating innovative on-site lifestyle travel solutions since 2009. With offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan, we operate at the highest level of global luxury travel.

From private aviation and rare access to world-class events to bespoke journeys and exclusive experiences, we deliver tailor-made solutions for the world’s most discerning clientele. As a trusted, behind-the-scenes partner for elite travelers, we transform expectations into exceptional realities.

To support our continued growth, we are looking for a Partnership and Product Manager to join our fast-paced, international, and stylish Madrid office.

You Will

• Create, update, and maintain a diverse and captivating catalog of experiences for the appropriate destination.
• Continuously enhance and refine products within the catalog to meet evolving customer preferences.
• Source new suppliers, discuss itineraries, and create special activities, consistently refreshing the catalog with innovative services and experiences.
• Negotiate new agreements and competitive rates with suppliers to ensure a wide array of high-quality offerings.
• Collect rates for upcoming seasons and update the system.
• Conduct regular meetings with suppliers to build and strengthen relationships.
• Maximize the utilization of the most in-demand products and services.
• Arrange hotel visits and conduct service quality checks during site inspections.
• Monitor supplier performance, generate reports, and control costs and gross margins.
• Implement a variable pricing strategy based on understanding, anticipating, and influencing consumer behavior to maximize revenue and profits.
• Collaborate with the Senior Team to monitor supplier usage and gather feedback.
• Address negative feedback by following up with suppliers to identify areas of improvement.
• Work closely with the Marketing Team to highlight destinations and services on social media platforms.
• Identify and share upcoming events relevant to our clients with the team and the Marketing Team.

You Are

• Passionate about Luxury Travel and Lifestyle
• Proven minimum 4 years experience in the travel and tourism industry, preferably as a Product Manager
• Strong understanding of the Spanish tourism market and cultural landscape
• Excellent negotiation skills
• Exceptional communication and interpersonal abilities
• Ability to work independently in a fast-paced environment
• Creative thinker with a passion for creating unique and memorable experiences

We Offer

• A MacBook and iPhone provided to support your daily work.
• A fully in-office role within an international luxury travel environment.
• A starting salary from EUR 40,000 per year, plus a bonus depending on seniority and experience.

Location Requirement: Candidates must already reside in Madrid or the surrounding area. This is not a hybrid role.

Please do not apply if you do not meet the location requirement or if you do not have proven experience in luxury travel.