Project Coordinator

Job Title: Project Coordinator

Location: Complete Remote from Poland

Duration: Until end of this year with extensions possible

Time zone: EST time zone

Job Description

Must-haves

• Our client is looking for someone with Project Coordination or Client facing experience with SaaS tools + some AI exposure, tech-savvy coordinators who support digital or software implementation projects. Experience working with AI/SaaS product environments
• 2+ years project management or support and client-facing experience
• Ability to think both critically and creatively
• A growth mindset and a coaching attitude
• Willingness to work with a wide variety of subjects
• Ability to work to deadlines and iterate on feedback quickly

Responsibilities

• We are looking for a Project Coordinator that would play a key role throughout the journey that new customers embark on when they choose the organization. That includes participating in and following up the project kick-off, onboarding the client, and supporting the project until the go-live.
• It will be your job to ensure that the support experienced by our customers is world-class: proactive, responsive, and effective.
• You will work with experts that will overlook the project and will help with problem-solving and stakeholder management.
• You are expected to be the "spider in the web", who brings together organization and all the necessary stakeholders on the customer side.