SOC Tier 2 Analyst

About us:

HWG offers a comprehensive suite of customized security solutions.

Proudly Made in Italy, we operate globally in over 20 countries, protecting digital infrastructures across various sectors. In a constantly evolving digital landscape, we combat rapidly changing cyber threats with advanced technologies and talented professionals. Our mission is to help businesses build robust systems, ensuring the security of their data in all environments.

Job Summary:

We are looking for a skilled and motivated SOC Tier 2 Analyst to join our Global cybersecurity team. The successful candidate will play a key role in advanced threat detection, incident response, and client communication. This role requires strong technical expertise, critical thinking, and the ability to work effectively under pressure. This position will be reporting into the General Manager in Dubai.

Key Responsibilities:

• Perform threat hunting and manage cybersecurity incidents
• Conduct in-depth analysis of critical alerts escalated by Tier 1
• Use monitoring tools (e.g., SIEM platforms like QRadar, Splunk, Sentinel) to detect threats
• Collaborate with Tier 1 analysts to identify and reduce false positives
• Define and implement new use cases and incident response playbooks
• Coordinate response efforts and manage communications during security incidents
• Maintain and enrich recurring reports (weekly, monthly, annual)
• Discuss reports and findings directly with clients
• Ensure positive client relationships throughout the incident lifecycle

Required Hard Skills:

• Solid knowledge of cybersecurity principles and IT infrastructure
• Strong understanding of networking, firewalls, EDR, mail protection and operating systems
• Hands-on experience with security monitoring tools (CrowdStrike, QRadar, Splunk, Sentinel, etc.) and related certifications would be a plus
• Good knowledge of Incident response best practices
• Proficiency in Microsoft Office Suite
• Familiarity with ITSM tools

Required Soft Skills:

• Residence in UAE
• Goal-oriented and proactive
• Excellent interpersonal and teamwork abilities
• Flexibility and composure under stressful situations
• Strong attention to detail, analytical thinking, and problem-solving skills
• Excellent communication skills in English (Arabic is a strong advantage)
• Strong coordination skills across multicultural, cross-functional teams

To Succeed in this role you will need:

·      Minimum 2 years working in a SOC

·      Relevant Security Certifications will be a plus

·      Bachelors Degree in Cyber Security, computer science or related field

Why Join Us?

• Opportunity to work in a growing cybersecurity environment
• Collaborative and dynamic team culture
• Real impact on security operations and client success

Be part of a high-impact cybersecurity team in one of the world’s most dynamic digital regions.

Apply now and help secure the future of our clients across the GCC, HereWeGo!