Technical Support Engineer

MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.

We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.

MacGregor – Let's shape the future together

Are you ready to deal with support and design for modernization, maintenance and upgrades of Marine and Offshore cranes?

MacGregor is looking for a dedicated and experienced Technical Support Engineer to join our Services team. In this critical role, you will provide essential internal and external technical support, documentation expertise, and operational assistance for complex systems on a global scale.

You will be part of a global company, making a real impact on the operational performance and safety of offshore systems worldwide. We offer an opportunity to work with cutting-edge automation technology and complex engineering challenges, collaborating closely with other departments. The main working focus will be for maintenance parts and service projects.

More Tasks And Responsibilities

• Support service projects with engineering, solution finding for customers, parts, and documentation
• Guiding for recommended spare parts and associated technical documentation
• Technical support for maintenance spare parts quotations
• Take part in modifications, including updating drawings and documentation
• Conduct necessary guiding related to offshore work and assist in service jobs if needed
• Update ERP, drawing, document systems according to our standards
• Provide remote troubleshooting and technical support to global customers and Service personnel
  
  

Reporting directly to the Manager Technical Support Cranes, Marine located in Norway. The position will be based in MacGregor’s office in Kristiansand, Norway.

What You’ll Need To Succeed

We are seeking a candidate who demonstrates exceptional self-management, possessing the ability to work independently and efficiently complete assignments without constant supervision. This role is highly collaborative, requiring excellent social and communication skills for effective engagement with both customers and internal stakeholders globally.

Ideally you have

• Bachelor’s or Master’s degree in a relevant technical field or Technical college (Teknisk fagskole) combined with relevant professional experience
• Experience with advanced hydraulics design and components
• Knowledge of electrical design and hardware is an advantage
• Knowledge of design tools (AutoCad, Inventor or similar)
• Solution oriented mindset to identify the challenges and focus on the solutions
• Ability to influence and negotiate with key internal and external stakeholders
• Fluent in both written and spoken English & Norwegian
  
  

Why MacGregor

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling.

Values guide our work

• Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
• Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
• Safety is essential in everything we do
  
  

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional Information

Do you have questions regarding the role? Please contact Kjetil Nyvold,Manager Technical Support Cranes, Marine at [email protected].

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!

Application deadline: 23 April 2026

www.macgregor.com