Business Analyst

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,850+, and has 60 offices in 20 countries within key global markets.

Our challenge

We are seeking a Senior Business Analyst to join the e-Communications Surveillance Technology team within the Quantitative & Technology Services (QTS) – Data, Cloud & Compute stream. This pivotal role involves partnering with technology and compliance teams to ensure the successful migration and expansion of the bank’s communications surveillance platform to a cloud-based SaaS environment, meeting evolving regulatory demands. As a Senior Business Analyst, candidate will facilitate requirements gathering, technical analysis, and cross-functional collaboration to support compliance, risk mitigation, and data quality in a highly regulated financial environment.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Halifax, NS is CAD $90k – CAD $100k/year & benefits (see below).

The Role

Responsibilities:

• Conduct detailed functional and technical analysis of compliance initiatives, streamlining workflows to enhance surveillance capabilities.
• Lead information gathering sessions for onboarding communication channels, managing discussions and group dynamics to achieve clear, documented requirements and use cases.
• Collaborate with upstream and downstream technical teams, third-party vendors, and platform providers to understand data, system capabilities, dependencies, and integration points.
• Engage with senior stakeholders to validate requirements via reviews and walkthroughs, ensuring system specifications align with business and regulatory expectations.
• Partner with Regulatory Compliance and third-party vendors to support migration to cloud platforms, ensuring technical feasibility and data security.
• Decipher compliance, information security, and data quality guidelines, and advise on solution options and remediation plans for data breaches or quality issues.
• Participate in quality assurance activities, including reviews, inspections, user acceptance testing, and post-implementation validation.
• Manage risks, assumptions, and constraints related to requirements, and effectively communicate project status and issues to stakeholders.
• Drive continuous improvement by promoting team collaboration, productivity enhancements, and cross-platform technical discussions.
• Collaborate with business teams to define lexicons, scenarios, and detection rules for misconduct, market abuse, and insider trading.

Requirements:

• Strong business domain knowledge in Financial Services/Capital Markets, with solid experience in data analysis and complex software products, preferably within cloud or data analytics environments.
• Ability to write complex SQL queries to extract data from telemetry and data quality stores.
• Proven working independence, applying strategic and critical thinking to resolve complex issues while managing multiple deadlines.
• At least 5+ years of experience as a Business Analyst, with increasing responsibilities on large, complex projects.
• Hands-on experience with various project delivery methodologies, including Waterfall, Iterative, and Agile.
• Demonstrated success in requirements planning, stakeholder management, effort estimation, and prioritization.

Preferred, but not required:

• Master’s Certificate in Business Analysis (CBAP, CCBA, PMI-PBA).
• Data analysis skills using Python, Tableau, and regex.
• Agile certifications (CSM, CSPO).
• Experience working within the Capital Markets division of a multi-national bank or consulting firm focused on financial institutions.
• Knowledge of surveillance, regulatory, and compliance systems for financial firms.

We offer:

• A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
• 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
• Flexible hybrid policy.
• RRSP with employer’s contribution up to 4%.
• A higher education certification policy.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A truly diverse, fun-loving and global work culture.