it project manager

Nexeo Belgium is a consultancy company supporting its clients in the banking, finance, insurance, and public sectors throughout all stages of their operational activities — from business support functions to operational execution and transformation programs.

As a consultant, you will have the opportunity to be part of Nexeo:

• An international environment

• More than 450 employees across multiple European and North American locations

• Continuous growth and development opportunities

We are currently looking for a Junior IT Project Manager to support a leading client in delivering a uniform customer creation process and harmonized customer data management.

Mission Context

The client is aiming to standardize and optimize its customer onboarding across all business units.

The project focuses on:

• Defining and implementing a standardized customer creation, validation, and onboarding process

• Establishing a clear governance model (roles, responsibilities, KPIs)

• Harmonizing, cleaning, and aligning existing customer data across systems and business units

• Creating a single, consistent, and reliable customer view to support initiatives like Customer 360, AI-driven insights, and cross-selling opportunities

• Ensuring alignment between business and IT and driving adoption and change within the organization

• Leading system implementation efforts (Salesforce and other relevant tools)

Function Description

Project Management & Implementation

• Coordinate end-to-end delivery of a standardized customer creation process

• Drive system implementations and enhancements across business units

• Ensure alignment between business stakeholders and IT teams

• Monitor project progress, risks, and deliverables to meet timelines and objectives

Data Harmonization & Quality Management

• Harmonize and clean customer data across systems and business units

• Identify and resolve data inconsistencies and gaps

• Establish consistent definitions and standards for customer information

• Support initiatives to leverage consolidated data for analytics, AI, and cross-selling

Change Management & Adoption

• Support adoption of new processes and systems across business units

• Prepare training materials, guidelines, and reference documentation

• Facilitate workshops and communication with stakeholders to drive engagement

Education & Experience

• Bachelor’s or Master’s degree in IT, Business, Project Management, or related field

• Previous experience in IT project coordination or business analysis is a plus

• Exposure to CRM systems (Salesforce preferred) and data management initiatives

Technical & Business Skills

• Knowledge of project management methodologies (Agile/Scrum)

• Familiarity with CRM and business systems

• Strong analytical and problem-solving skills

• Understanding of data governance and quality management principles

Why Join Us

Join Nexeo Belgium and take part in a high-impact project that standardizes customer onboarding and improves data quality, while gaining hands-on experience with CRM systems, data harmonization, and cross-functional IT projects in a dynamic consulting environment.