Team Manager with Russian (m/f/d)

Description

Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Team Manager with Russian (m/f/d) for our offices in Riga, Latvia

Your Benefits

• Competitive Salary: Earn up to 2300 EUR gross including bonuses.
• Health Coverage: Private health insurance after 3 months of probation period.
• Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
• Modern Workspace: Work in a great office, featuring modern workspaces and much more in one of Riga's most attractive areas.
• Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
• Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
• Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
• Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
  
  

Your Responsibilities

• Leader Support: Providing support, mentorship, guidance and career development to the team. Leading a team through an exciting transition to build aspects as problem solving, critical thinking, analytical and technical capabilities.
• Expert Support: Identifying actionable insights, suggesting recommendations, and influencing team strategy through effective communication. Able to adapt quickly to changes in workflows/processes/procedures/product features.
• Business Impact: Delivering projects involving quantitative analysis, industry research, and development. Ensure consistent performance according to the relevant service level metrics.
• Intra-Day Coordination: Managing day-to-day operations – ensure consistent quality and productivity across channels to add maximum value for advertisers. Establishing team goals and working with direct reports on strategies for results development.
  
  

Your Skills

• Language Skills: Excellent communication skills in Russian and English, written and verbal. Russian and English language skills are required to communicate with international clients and handle documentation in Russian and English.
• Experience: Significant experience in a complex fast paced environment. Minimum 2 years of prior relevant people management experience.
• Education: BA/BS degree preferred.
• Work related skills: Strategic thinker with strong analytical and creative problem-solving skills. Passion for ensuring an excellent customer service. Demonstrated proficiency in multi-tasking and prioritization. High level of integrity as demonstrated personally and professionally.
  
  

Join Us and Be the Voice that Drives Success!

About Company

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.