Software Engineer (CRM) in Corporate Customer Engagement Tribe

Job Description

Are you interested in creating technical solutions, driving professional growth, and driving change? Do you have expertise in CRM systems and a deep understanding of cloud technologies?

We are looking for Software Engineer within CRM to join our team in the Corporate Customer Engagement Tribe, where we possess strong CRM and customer insight capabilities.

Microsoft Dynamics 365 Sales (Power Platform), serves as the CRM platform for managing corporate customer relationships, opportunities, leads, and advisory processes. The platform is integrated with the wider enterprise ecosystem through API‑based and event based integrations.

We work in a scaled agile set-up, with cross-functional squads staffed with a mix of business and functional specialists, developers and designers. As our tribe continues to grow, so do our responsibilities and the need to expand our capabilities. Your future colleagues are based in Denmark, India, and Lithuania collaborating seamlessly with other tribes across borders. A strong, fun and motivating culture is key to thriving in this setup, and you will play an important role in the continuous development of our culture.

We are proud to cultivate a strong, dynamic and inclusive culture where we support diversity, work collaboratively, and support one another. Teamwork and openness are at the heart of everything we do, and we believe in celebrating our progress and enjoying the journey together every day.

It is important you enjoy working with multiple cultures and across multiple locations - as we have tribe members as well as colleagues outside of our Tribe spread across multiple locations that we need to collaborate with, efficiently.

As a Software Engineer, you will play a pivotal role in shaping our engineering culture and technical excellence across the tribe.

Your responsibilities will include:

• Establishing and maintaining standards and guidelines, driving continuous improvement in our ways of working while shaping the technical direction of our CRM system, particularly within Microsoft Dynamics 365 Sales, Power Platform and Azure, and integrating these with other platforms and technologies within our ecosystem
• Building, designing and discussing scalable, secure and innovative technical solutions that address business needs and enhance customer engagement
• Participating in reviewing other developers’ code and providing constructive feedback
• Collaborating with stakeholders to understand requirements, translate them into technical solutions, ensure alignment across teams and help your colleagues enhance their technical skills
• Working directly to configure and optimise Dynamics 365 Sales, Power Platform and Azure, while combining technical vision with practical implementation in collaboration with fellow software engineers, which will be key to your success in the role
• Handling project priorities, deadlines, and deliverables in an agile, self-organizing scrum team
  
  

A great match

• You have experience with CRM systems such as Microsoft Dynamics 365 Sales (incl. DataVerse, PowerApps, PowerAutomate etc),) including SaaS deployment, configuration, and optimisation.
• You have practical experience with cloud technologies such as Azure and AWS, which would be considered an advantage.
• You have an AI-first mindset, with an understanding of AI fundamentals and the ability to identify opportunities to leverage AI technologies to enhance solutions and drive innovation.
• You thrive in agile environments and collaborate effectively with cross-functional teams to deliver scalable and secure technical solutions.
• You bring strong analytical skills and a proactive mindset, tackling complex challenges and driving technical excellence.
• You are committed to continuous learning, adapting to new technologies, and taking ownership of delivering high-quality solutions. As well as you communicate effectively with both technical and non-technical stakeholders, ensuring alignment with organisational goals.
• Your upper-intermediate English language skills enable clear and impactful collaboration across the squad.
  
  

Why Us?

We offer you an exciting job in the Corporate Customer Engagement tribe, where we are dedicated to empowering business relationship managers with tools and solutions that enhance customer interactions and enable strategic partnership with our customers.

Our mission is: “We enable Data Driven Advisory, through Digital Channels and by empowering Business Customers (BC) and Large Customer & Institution (LC&I) advisors with Customer Insights in CRM”

As part of our team, you will have the opportunity to explore new ways of working, make an impact, and collaborate with like-minded and committed colleagues in a dynamic and innovative environment.

We offer:

Monthly salary range from 3680 EUR to 5520 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

• Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
• Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
• Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
• Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
• Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
  
  

See all the benefits HERE.

Your job function (position) in the job contract will be Software Engineering.

Sounds challenging and interesting then don’t hesitate to apply.

Please submit your resume and a cover letter outlining your relevant experience. We are processing applications on a continuous basis, so please apply as soon as possible. If you have any questions, you are welcome to contact IT Lead, Danny Elsig Mortensen e-mail: [email protected]

We are looking forward to receiving your application.