HR Generalist - Canada

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

The HR Generalist plays a critical role in supporting the execution of people strategies across the Canada business. This role balances day-to-day HR operations with contributions to broader talent initiatives, while partnering closely with the Senior HR Manager, HR Director, and key HR Centers of Excellence.

This role reports to the HR Director, Canada and is a remote role with some travel required to support field teams or attend meetings.

The HR Generalist builds strong partnerships across the HR community and business leaders to support high-impact talent strategies and ensure consistent, compliant, and effective HR practices.

What You'll Do

• Build strong, collaborative relationships with HR partners, business leaders, and external partners (e.g., benefits providers) to support the delivery of people strategies
• Provide day-to-day HR support across the employee lifecycle, responding to employee and leader inquiries with a high level of service and judgment
• Support and execute talent management processes including performance management, succession planning, and employee development initiatives
• Partner with Talent Acquisition, Learning & Development, Employee Relations, and Total Rewards to implement integrated talent strategies
• Analyze HR metrics and trends to identify opportunities and support the HR team in developing and implementing solutions
• Support organizational effectiveness and change management initiatives within assigned client groups
  
  

Operational & Administrative Accountability (Canada-specific)

• Manage and administer LOA and accommodation processes, including return-to-work planning
• Support Health & Safety, workers’ compensation, and related processes
• Execute routine employment transactions, including employment termination letters and work permit tracking
• Provide support on employee relations matters and partner with Employee Relations and Legal as needed
• Maintain accurate data and documentation within Workday and other systems
• Provide administrative and coordination support to the broader HR team
  
  

Who You Are

• Experience in Human Resources in a generalist or specialist capacity, with exposure to multiple HR disciplines
• Solid knowledge of HR practices including employment law, employee relations, compensation, benefits, and talent management
• Strong interpersonal skills with the ability to build trust and effective partnerships across all levels of the organization
• Effective communicator with strong listening skills and a solution-oriented mindset
• Demonstrated ability to manage multiple priorities and navigate ambiguity with resourcefulness
• Analytical mindset with the ability to interpret HR data and translate insights into action
• Comfortable working in a fast-paced, evolving environment with a balance of operational and strategic work
  
  

Technical & Additional Skills

• Proficiency in Microsoft Office (Excel, PowerPoint); experience with Workday and Power BI is an asset
• Proficiency in French (spoken and written) is preferred
• Strong attention to detail and organizational skills
  
  

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
• Competitive Paid Time Off plans.*
• Company match for donations and volunteer time*
• Registered Retirement Savings Plan
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• Virtual health care 24/7*
• Maternity/Parental Top Up.*
• See more of the benefits we offer.
• For eligible employees
  
  

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $63,300 - $87,900 CAD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on local and provincial requirements.