Total Rewards Specialist (Benefits)

Do you have the talent to reveal other people’s talents? With more than 3 000 specialists on board, it’s still important for Intellias to support and take care of each other – no matter how fast we grow. Join in and take a mission to guide the employees of our large, but truly human-centered company.

The Total Rewards Specialist, Benefits Administration, ensures the accurate, timely, and compliant delivery of global employee benefits programs. The role maintains high-quality benefits data, coordinates with external providers, supports employees, and ensures benefits processes run smoothly across all countries. In addition, the role monitors the cost-effectiveness and relevance of benefits offerings, providing insights and recommendations to ensure benefits remain aligned with company strategy, easy to administer, and meaningful to employees.

REQUIRED SKILLS & QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3+ years’ experience in benefits administration, payroll support, Total Rewards, or HR operations.
• Solid understanding of benefits processes, regulations, vendor management, and data accuracy.
• Analytical skills to evaluate cost–benefit and utilisation of benefits programs.
• Strong communication and customer-service orientation.
• Proficiency in HRIS platforms, benefits portals, and Excel/Google Sheets.
• Ability to work across multiple countries, cultures, and time zones.
• High integrity in managing sensitive employee information

Competencies

• Data Accuracy & Integrity
• Analytical Thinking & Problem Solving
• Organisation & Prioritisation
• Compliance & Risk Awareness
• Customer Service & Communication
• Vendor & Partner Management
• Continuous Improvement Mindset

KEY RESPONSIBILITIES

1. Global Benefits Administration & Vendor Coordination

• Coordinate the day-to-day administration of benefit programs (insurance, pensions, allowances, wellness, etc.) across all countries.
• Act as the primary contact for benefits vendors, brokers, and administrators.
• Manage eligibility updates, enrolments, changes, and terminations.
• Support annual renewals by gathering data, preparing documentation, and coordinating with providers.
• Monitor service delivery of benefits partners and escalate issues.
• Maintain accurate, up-to-date benefits communication material and employee resources.

2. Data Management, Reporting, and Payroll Inputs

• Ensure benefits-related data is accurately recorded in HRIS and vendor platforms.
• Prepare and validate payroll inputs (deductions, employer contributions, reimbursements).
• Conduct routine reconciliations to ensure alignment between TMD, payroll, and vendor data.
• Produce benefits reports and metrics for TMD, Finance, and business leaders.
• Support statutory and regulatory reporting related to benefits where required.

3. Employee Support & Global Policy Maintenance

• Respond to employee and manager questions about benefits eligibility, coverage, and procedures.
• Support employees through life-event changes and ensure timely updates to benefits records.
• Maintain global and local benefits documentation, FAQs, and communication templates.
• Ensure benefits administration follows local regulatory requirements and internal TR policies.
• Identify and escalate potential compliance risks or policy misalignments.

4. Benefits Evaluation, Cost–Benefit Review & Continuous Improvement

• Monitor the cost, impact, and utilisation of benefits programs across countries.
• Assess benefits offerings to ensure they are:
• aligned with company strategy,
• easy to administer and manage,
• valued and relevant to employees.
• Provide recommendations for adjustments or simplifications where programs are outdated, costly, or under-utilised.
• Support benchmarking and market research activities
• Assist in the rollout of new benefits or improvements to existing programs.
• Contribute insights to ensure global benefits remain competitive, compliant, and sustainable.

Why this position:

The Total Rewards Specialist ensures the accurate, timely, and compliant delivery of global employee benefits programs. The role maintains high-quality benefits data, coordinates with external providers, supports employees, and ensures benefits processes run smoothly across all countries. In addition, the role monitors the cost-effectiveness and relevance of benefits offerings, providing insights and recommendations to ensure benefits remain aligned with company strategy, easy to administer, and meaningful to employees.