Product Manager

Pay Range: CAD 45-50/hr

Job Description:

• Lead the strategic development and end-to-end delivery and lifecycle management of digital commercial payment products within Treasury and Cash Management.

• Driving growth, enhancing client value, and ensuring compliance across payment solutions like Fedwire, SWIFT, ACH, EFT, Interac, RTP, Real Time Rail & Bill Payments.

• Collaborate with cross-functional teams to optimize product performance, manage risks, and deliver seamless experiences for Commercial Bank’s clients.

• Lead coach & mentor a team of Product Owners working across multiple teams to maintain high-quality backlogs, clear user stories & prioritized delivery plans.

• Present insights to senior leadership to drive informed decision-making.

• Translate strategic priorities into clear delivery plans, release schedules, and execution roadmaps.

• Deep understanding of agile delivery practices and the judgment to flex them pragmatically.

• Strong stakeholder management, communication, and storytelling skills; ability to simplify complex ideas for diverse audiences.

• Partner with sales and operations to support client acquisition, retention, and operational efficiency.

• Monitor KPIs, market trends, and competitive benchmarks to inform product enhancements.

• Ensure compliance with regulatory requirements (e.g., AML, cross-border regulations) and maintain risk assessments (RTA’s).

• Manage third-party supplier relationships to improve product delivery and client satisfaction.

• Develop strategies to expand the product line and align with Bank’s broader business goals.

• Collaborate with internal and external stakeholders to streamline processes, reduce errors, and enhance service levels.

• Conduct risk mitigation analyses and implement control measures to safeguard product integrity.

Qualifications

• 8+ years of experience in product management, cash management and payments in banking/financial services or Fintech.

• 6+ years in digital product delivery roles, with 3+ years leading Product Owners or similar roles.

• 6+ years of work experience and deep product knowledge of critical payment products and reporting including Wires, ACH, EFT, Bill payments, e-Transfers & Credit Cards.

• Proven ability to manage projects, prioritize stakeholders, and influence strategic outcomes.

• Robust analytical skills and data-driven decision-making expertise.

• Knowledge of regulatory compliance (AML, cross-border) and risk mitigation strategies.

• Excellent communication and collaboration skills.

• Bachelor’s degree in computer science or master’s degree in business administration.

• Professional Certifications such as CSPO, SAFe POPM.

• Proven experience shipping complex digital products within matrixed, multi-stakeholder environments.

• Deep understanding of agile delivery practices and the judgment to flex them pragmatically.

• Comfort navigating technical complexity including SDK integrations, platform dependencies, and partner technologies.

• Strong stakeholder management, communication, and storytelling skills; ability to simplify complex ideas for diverse audiences.

• Ability to manage competing priorities, work under pressure, and operate effectively in ambiguous situations.

• High ownership, strong business orientation, and a proactive builder mindset.

Skill set

• Product Management, P&L Management, Product Roadmap, Digital Product Strategy, Business Case, Revenue Growth, Market Research, Market Analysis, Client Engagement, Cross-Functional Team Leadership, Data Synthesis.

• Treasury & Cash Management, Fedwire, SWIFT, Interac, ACH, Cards, RTP, ISO, APIs, B2B & B2C Payments, FX.

• Portfolio Management, Product Owner, Agile Development, Scrum, Kanban, SAFe, User Stories, SDLC, Rapid Prototyping, User Research, Backlog Prioritization, VOC Survey, User Testing, A/B Testing, Human Centered Design, Design Thinking.

• Quantum Metric, Jira, Rally, Figma, Web & Data Analytics, Mural, Confluence, DevOps, Cloud, ServiceNow, AWS, PowerBI.