Analyst/Senior Analyst - Data Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

• Develop/maintain dashboards and decomposition frameworks for portfolio performance tracking.
• Unlock full potential of new data (external/partner) to understand benefit landscape, enhance benchmarking frameworks, evolve generational behavioral insights, and create compelling narratives on portfolio trends.
• Conduct bespoke analysis and deep-dives across portfolio and products to understand refresh impacts, revenue optimization, measure customer benefit usage & impact, and track performance drivers.
• Unlock growth opportunities & customer engagement through new data/DS intelligence, and design customer segmentation frameworks, targeting optimization & triggers.
• Partner with internal and external teams to manage industry level data needs across the enterprise and enable competitive benchmarking of our portfolio.

Minimum Qualifications

• Post-Graduation/Graduation from a top tier college
• 1+ years of experience in Data analytics
• Self-starter, ability to drive insights from data, provide action steps and drive results in a fast-paced environment
• Ability to work effectively in a team environment
• Strong communication and interpersonal skills
• Creative thinker with ability to learn quickly and navigate through unstructured problems
• Ability to Integrate with Cross-Functional Business Partners Worldwide
• Good Programming skills are a plus
• Knowledge of SQL, Python is a plus
• Knowledge of MS Office – PowerPoint, Excel

Preferred Qualifications

• Post-Graduation/Graduation from a top tier college
• 1+ years of experience in Data analytics

 

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities
  

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.