Software Support Engineer

Key Responsibilities:

• Collaborate closely with mobile users to gather feedback, address issues, and ensure mobile apps & Web remain stable and fully operational.
• Monitor and maintain the performance of deployed web and mobile applications, ensuring minimal downtime and smooth functionality.
• Ensure optimal utilization of mobile devices by supporting users in effective use of the applications.
• Good Knowledge of Testing to test the apps and web before delivering ensuring the standards of UI and Functionality.
• Optimize applications for performance, scalability, and security.
• Troubleshoot, debug, and upgrade existing applications.
• Strong knowledge of Frontend Design to maintain scalable web & mobile applications.
• Ensure coding standards, best practices, and documentation are consistently followed.

Required Skills & Qualifications:

• Strong proficiency in HTML , CSS , JQuery , Javascript ,React with a minimum of 5 years of experience.
• Knowledge of RESTful APIs and third-party integrations.
• Familiarity with relational databases (MySQL).
• Understanding of version control systems (Git preferred).
• Good knowledge of UI/UX principles for mobile and web applications.
• Strong problem-solving skills and ability to work independently as well as in a team