Director Information Technology Operations

Client

Our client is a global technology company.

Role:

The successful candidate will be core leader & member of our Global IT Site support team. The person will be providing & owning support at multiple sites in multiple countries across the Europe region and will be working with other leaders across our global IT teams including but not limited to, our network, storage, INFOSEC, Desktop and PMO teams.

Responsibilities:

• Provide technical oversight for IT infrastructure, platforms, and services, including servers, networks, endpoints, and enterprise applications.
• Define and enforce technical standards, architectures, and best practices.
• Review and approve system designs, changes, and implementations.
• Lead, mentor, and manage IT engineers, administrators, and support staff.
• Drive performance management, skill development, and succession planning.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Ensure high availability, performance, and reliability of IT services.
• Lead root cause analysis and implement preventive actions.
• Drive automation and operational efficiency across IT services.
• Manage delivery of IT projects and initiatives, ensuring alignment with timelines, scope, and budget.
• Coordinate cross‑functional teams and external vendors.
• Track risks, dependencies, and deliverables, escalating issues as required.
• Act as the technical point of contact for business and leadership stakeholders.
• Translate business requirements into technical solutions and roadmaps.
• Provide regular updates on service performance, risks, and improvements.
• Ensure adherence to corporate security policies, regulatory requirements, and compliance standards.
• Support audits, risk assessments, and security initiatives.

Requirements

• 18-20 years of progressive IT experience, with strong emphasis on enterprise IT infrastructure.
• Minimum 6 years in a technical leadership or people‑management role, managing engineers, administrators, or support teams.
• Proven experience managing large‑scale, multi‑site or global IT environments.
• Demonstrated success in leading infrastructure modernization or technology transformation initiatives.
• Strong hands‑on knowledge and leadership experience in one or more following areas:

IT Infrastructure

• Windows Server and Linux (RHEL, Ubuntu)
• Active Directory, DNS, DHCP, Group Policy
• Virtualization platforms (VMware, Hyper‑V, Nutanix)
• Storage and backup technologies (SAN/NAS, Veeam, Commvault)

IT Infrastructure

• Windows Server and Linux (RHEL, Ubuntu)
• Active Directory, DNS, DHCP, Group Policy
• Virtualization platforms (VMware, Hyper‑V, Nutanix)
• Storage and backup technologies (SAN/NAS, Veeam, Commvault)

Automation & Tools

• Scripting and automation using PowerShell, Ansible, Terraform, or similar
• Monitoring and logging platforms

Qualification

• Bachelor of Engineering Information Technology, Computer Science, or related field

The Rewards:

As a reward for your commitment to this role you will receive an excellent salary and benefits package.

Contact:

Please contact Michael Brennan at Software Placements on +353 (0)1 525 4641 or email your C.V in Word/pdf format to [email protected].