TM Process and Analytics Manager

At ING we encourage you to `Do Your Thing` to do more of what you love. We’re on a journey that’s centered around our customers, powered by technology and digital environment, driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!

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What We Offer:

At ING, we believe your work should inspire and fulfill you. That’s why we prioritize every detail to ensure you have an exceptional experience:

You First Become Your True Self, Then an INGer:

• Flexible and hybrid working models, including remote options every third week of the month and during summer.
• 14 days of welcome leave in your first year—don’t wait to pursue your dreams!

Continuous Growth and Development:

• Access to global and local learning opportunities through ING Academy, LearnUp, and certification programs with leading universities.
• Opportunities to contribute to innovative projects both locally and globally while advancing personally and professionally.
• Flexible career experiences await you through Short-Term Assignments (STA), Long-Term Assignments (LTA), Mini Career opportunities, Double Major (Çifte Kariyer), Turuncu Misafir, and Global STA/LTA programs, designed to enhance your skills and broaden your experience across different teams, departments, and international locations.
• When you step into a managerial role at ING, our exclusive RISE Leadership Program empowers you to lead with confidence. Centered around technology and people, RISE equips ING leaders with advanced skills and a strategic mindset to navigate and thrive in a dynamic environment.

A Dynamic and Supportive Work Environment:

• An informal and collaborative culture where your ideas and innovations are valued.
• Social clubs, celebrations, and events to help you balance work and fun.

We Care About You:

• Comprehensive health insurance for you and your loved ones.
• Private pension plans to help you achieve your future goals.
• On-site amenities like a gym, coffee shops, a hairdresser, and more to simplify your daily life.

At ING, we’re dedicated to helping you achieve your goals by embracing flexibility, growth, and innovation.

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Job Purpose

The TM Analytics Manager is responsible for leading Transaction Monitoring analytics activities to ensure effective identification, monitoring, and mitigation of AML/CTF risks. The role focuses on scenario and threshold analysis, trend and anomaly detection, quality oversight, regulatory alignment, and delivery of data‑driven insights to senior management to support sound risk management within the Bank.

Key Responsibilities

• Lead and manage Transaction Monitoring analytics activities, including scenario effectiveness reviews and threshold assessments.
• Monitor TM scenarios on an ongoing basis to identify anomalies, unusual trends, concentration patterns, and emerging risk indicators.
• Design, review, and support the implementation of new TM scenarios in line with evolving typologies, regulatory expectations, and risk appetite.
• Perform regular trend analyses and prepare analytical reports outlining key risk indicators, findings, and proposed action plans.
• Present analytical findings and recommendations to the MLRO and Head of Compliance, ensuring clear escalation of material risks.
• Coordinate and oversee SAR filing processes and support the timely and accurate submission of SARs to MASAK.
• Monitor TM timeliness, effectiveness, and quality metrics; initiate corrective actions when performance deviates from defined standards.
• Ensure effective use and governance of TM models, scenario logic, and data inputs to support risk‑based monitoring.
• Conduct and oversee QR/QC activities to ensure accuracy, consistency, and reliability of TM analytics outputs.
• Track regulatory developments and ensure TM‑related policies and procedures are reviewed, updated, and localized accordingly.
• Support business via challenging TM‑related risks and contributing to remediation and risk mitigation action plans.
• Provide the required level of support to assess the impact of new products, services, or process changes on TM activities and recommend necessary analytical or control enhancements.
• Act as the Single Point of Contact (SPOC) for internal and external audits related to TM analytics activities.
• Provide subject matter expertise and deliver training on TM analytics, scenario logic, and emerging AML risk trends.
• Support team development and succession planning by mentoring TM analytics team members.

Qualifications & Experience

• Bachelor’s degree in engineering, Mathematics, Statistics, Data Science, Economics, Finance, or a related field.
• Minimum 7+ years of experience in AML Transaction Monitoring analytics, FCC analytics, model management, or similar compliance analytics roles.
• Strong experience with TM systems, scenario logic, threshold calibration, and effectiveness testing.
• Solid understanding of AML/CTF regulations, MASAK requirements, and regulatory expectations related to TM.
• Experience with data analysis tools (e.g., SQL, advanced Excel, dashboards, analytics platforms).
• Professional certifications such as ACAMS or ICA are preferred.

Key Competencies

• Strong analytical and critical thinking skills with the ability to transform data into actionable risk insights.
• Ability to interpret complex regulatory requirements and apply them to TM analytics processes.
• Excellent communication skills with the ability to present technical findings to senior management.
• Strong stakeholder management and influencing skills across Compliance, Business, and Technology teams.
• High attention to detail, quality focus, and structured approach to documentation and reporting.
• Proactive mindset with a continuous improvement and risk‑based approach.

If you want to do your thing and explore the life while working don’t miss this opportunity!

Candidates are expected not to share any sensitive personal data.