Head of Cargo Business Insights

General Information

Ref # 232384

Location: Qatar-Doha

Job family: Cargo & Airport Operations

Closing Date: 2026-04-08

Description

The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways is leading this change. To support our vision, we are looking for talents – the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.

As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo’s Business Insights team in Doha as the Head of Cargo Business insights

About The Role

In this role, you will be responsible for leading the development, planning and implementation of data strategy by providing analytics and governance to maximize revenue and profit generation across the regions and ensure achievement of budget targets. You will manage a central team which provides insightful analytics to key stakeholders across all regions covering commercial, operations and revenue management to ensure data driven decisions are made to achieve business objectives.

As part of your role, your additional responsibilities will include the following:

Strategic

• Define and execute the Cargo Business Insights strategy aligned with the overall Cargo and Corporate Planning strategy
• Act as the senior commercial insights partner to Cargo leadership, providing fact based recommendations on revenue performance, market dynamics, and strategic initiatives
  
  

Business Insights

• Oversee the analysis of cargo revenue, yield, volume, capacity, load factors, customer segments, and product performance at network, regional, POS, and route levels
• Lead competitive and market intelligence, including market share, pricing dynamics, trade flows, macro economic and geo political impacts on air cargo
• Ensure insights are clearly communicated to senior management through executive ready dashboards, reports, and presentations
• Provide insights to Chief Cargo Officer and VP Corporate Planning and BI on daily basis on commercial performance of the airline highlighting challenges and opportunities by looking at both flown and forward data
  
  

Forecasting, Budgeting and Planning

• Own and govern the cargo revenue forecasting framework, ensuring accuracy, transparency, and timely updates
• Lead the analytical input into the annual budget and long term planning cycles, including scenario analysis and risk/opportunity identification
• Partner closely with Revenue Management, Network Planning, Sales, and Finance to align assumptions and outcomes
  
  

Stakeholder Management & Communication

• Translate complex analysis into clear, concise commercial narratives tailored to different audiences
• Lead executive forums, commercial reviews, and strategic decision making processes with robust insights
  
  

Team Leadership & Capability Building

• Lead, develop, and inspire a global team of Business Insights managers, analysts, and specialists
  
  

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualification

About You

• Bachelor’s degree with a minimum of 10 years of job-related experience, preferably within the cargo airline or freight forwarding environment.
• Strong understanding of airline cargo economics, commercial KPIs, and how they interrelate to impact airline performance.
• Ability to design and interpret complex analytical models using tools such as Python, R, SQL, and BI platforms (Power BI, Tableau, Qlik), including forecasting, demand modeling, pricing elasticity, and network performance analysis.
• Proficiency in analyzing global cargo trends, trade lane performance, macroeconomic indicators, and competitor capacity using tools such as Seabury, WorldACD, and IATA data, translating insights into strategic recommendations.
• High-level knowledge of cargo operations and supply chain processes.
• Strong stakeholder management and influence skills, including engagement with C-suite and commercial leadership teams.
• Excellent spoken and written English communication skills.
• Ability to perform effectively in a high-pressure, fast-paced environment.
• Strategic thinker with strong analytical capabilities.
• Strong problem-solving abilities with a solution-focused mindset.
• Highly motivated and committed to delivering quality results.
  
  

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records, and set trends that others follow. We don’t slow down due to fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How To Apply

If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=232384