Associate HR Operations – Employee Experience

Job Description

Job Title: Associate – Employee Experience

Location: Mumbai

Type: Onsite, 5 days a week

Our Purpose

India is going through a major shift in how companies build and manage talent. Startups today are not just growing fast—they are redefining workplace culture, employee experience, and people practices.

At Neysa, we believe that great companies are built by great people experiences. We are on a mission to create a workplace where employees feel valued, heard, and empowered to do their best work every day.

Who We Are

Neysa is built by a leadership team that has scaled successful businesses from the ground up. We are builders, problem-solvers, and challengers of the status quo.

We move fast, take ownership, and believe in creating real impact—not just ideas. Our culture is rooted in trust, accountability, and continuous improvement.

The Opportunity

We are looking for an Associate – Employee Experience who will take complete ownership of day-to-day HR operations and employee experience.

This is a high accountability, high ownership role where you will directly impact how employees experience the company—from onboarding to exit. You will work closely with teams, managers, and leadership to ensure smooth HR processes and a strong, positive work culture.

What You’ll Achieve in This Role

• Ensure a smooth and professional employee lifecycle experience
• Build strong employee connections and act as a trusted HR partner
• Drive engagement initiatives that improve morale and retention
• Maintain accurate HR systems and ensure compliance
• Bring new ideas to improve HR processes in a fast-moving startup
  
  

Roles and Responsibilities

Employee Onboarding & Exit

• Manage end-to-end onboarding for new hires (documentation, induction, system setup)
• Coordinate with different teams to ensure smooth joining experience
• Handle exit processes including documentation, full & final settlement, and exit interviews
  
  

Employee Relations & Engagement

• Act as the first point of contact for employee queries and concerns
• Drive employee engagement activities, events, and celebrations
• Build a positive and open work culture through regular interactions
  
  

HR Operations & Employee Lifecycle

• Maintain and update employee data in HRMS systems
• Manage lifecycle processes such as confirmations, promotions, transfers, and exits
• Ensure accuracy, confidentiality, and timely updates
  
  

Insurance & Benefits Management

• Handle employee insurance processes and vendor coordination
• Support employees with insurance-related queries and claims
  
  

Compliance & Documentation

• Ensure all HR processes follow company policies and legal compliance
• Maintain proper employee records and HR documentation
  
  

Required Qualifications

• MBA / PG in Human Resource Management (mandatory)
• Minimum 2 years of experience in HR Operations.
• Hands-on experience in employee lifecycle management and HRMS
• Basic understanding of payroll coordination and compliance
  
  

Must-Have Skills

• Strong communication (written and verbal)
• Friendly, approachable, and people-focused mindset
• Ability to handle sensitive information with confidentiality
• Good understanding of workplace culture and employee behavior
• Comfortable working with HR tools and systems
• Ability to take ownership and work independently
  
  

What Separates the Best from the Rest

• Proactive mindset – you don’t wait, you act
• Ability to suggest and implement new ideas for engagement and retention
• Strong problem-solving approach in handling employee concerns
• High ownership and accountability in a fast-paced startup environment
• Ability to understand challenges early and act on them
  
  

Why This Role is a Unique Opportunity at Neysa

• High visibility and direct impact on employee experience
• Freedom to experiment and implement new HR ideas
• Work closely with leadership and influence people decisions
• Opportunity to grow fast with a scaling startup
  
  

Team Culture and Inclusion

• Open, transparent, and collaborative work culture
• Strong focus on employee well-being and engagement
• A place where your ideas and ownership truly matter