Senior BI Analyst

Ciklum is looking for a Senior BI Analyst to join our team in Argentina.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

We are looking for a Senior BI Analyst to design and deliver effective business intelligence solutions, focusing on CRM, lifecycle, and marketing reporting. This role involves close collaboration with stakeholders, data engineers, and architects to translate reporting needs into scalable datasets, KPI definitions, dashboards, and insights. Candidates should have strong business analysis, BI development, and stakeholder management skills, especially in Tableau and modern data platforms like Databricks.

Responsibilities:

• Collaborate with stakeholders to refine reporting requirements for CRM and marketing
• Translate business questions into KPIs, reporting logic, and dashboard specifications
• Design and enhance BI dashboards and self-service reporting solutions in Tableau
• Work with data engineers to create reporting-ready datasets
• Define and document metric logic, calculation rules, and data usage guidelines
• Validate data accuracy across dashboards and source tables
• Support user acceptance testing and stakeholder feedback
• Identify improvements for reporting and dashboard usability
• Assist in the rollout of new reports and dashboards, including user training
• Contribute to BI best practices and standards

Requirements:

• 5+ years in Business Intelligence or Data Analysis roles
• Strong experience with Tableau for dashboard design and data visualization
• Ability to gather business requirements and develop effective reporting solutions
• Understanding of BI concepts, including KPIs and dimensional modeling
• Experience with CRM and marketing-related data
• Proficient in SQL for data analysis and validation
• Familiarity with cloud platforms like Databricks or Snowflake
• Strong communication and stakeholder management skills
• Experience working in cross-functional teams

Desirable:

• Experience with CRM and lifecycle reporting
• Knowledge of marketing analytics and customer engagement reporting
• Familiarity with data modeling and governance concepts
• Experience with A/B testing or product analytics
• Knowledge of Python or scripting for analytics support
• Tableau certification or similar qualification is a plus

What`s in it for you?

• Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance and mental health programs, 5 undocumented sick-leave days per year
• Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
• Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
• Long-term employment with 20 working-days paid vacation and local bank holidays
• Flexibility: 100% remote work mode
• Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
• Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
• Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.

As we expand into Latin America, every Ciklumer is helping to shape our story. Collaborate with seasoned experts and make a global impact backed by two decades of industry leadership.

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Explore, empower, engineer with Ciklum!

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.