Community Manager - Fintech & Treasury

About Merge

Merge is a regulated fintech infrastructure platform that enables enterprises to move money across the globe using stablecoins and real-time payment rails. Our platform offers stablecoin on/off ramps, multi-currency accounts, global real-time payments, and intelligent reconciliation – all through a single API.

We are backed by top-tier investors such as Octopus Ventures, Coinbase Ventures, Hashed, and Ethereal Ventures, and trusted by fintech companies, investment platforms, marketplaces, and corporate treasury teams across Europe, the Americas, Middle East, and Asia.

Role at a Glance

Job title: Community Manager

Experience: 3 to 6 years in community management, social media, or B2B engagement within fintech, payments, or financial services

Role Overview

We’re looking for a Community Manager to build Merge’s treasury community from the ground up – a destination for CFOs, Treasurers, and finance leaders to learn how AI-powered tokenisation and stablecoin infrastructure are transforming cross-border payments, liquidity management, and settlement.

You’ll own the strategy and day-to-day execution: launching social channels, creating content that cuts through, hosting events, and turning engaged community members into pipeline. This is equal parts educator and builder – you’ll make complex topics accessible while growing an audience of senior finance decision-makers who see Merge as the knowledge hub in this space.

What You’ll Own

Community Strategy & Positioning

• Build and execute a community strategy centred on cross-border payments, AI tokenisation, treasury workflows, and stablecoin settlement
• Position Merge as the go-to knowledge hub for CFOs, Treasurers, and finance leaders navigating the shift from traditional rails to tokenised infrastructure
• Develop messaging around liquidity management, FX optimisation, real-time settlement, and how AI tokenisation unlocks new treasury efficiencies
  
  

Social Media & Audience Growth

• Launch and manage LinkedIn, X, and other relevant channels for fintech and treasury audiences
• Create platform-specific engagement strategies that generate buzz around fiat vs. stablecoin payment flows and AI-driven treasury innovation
• Grow a targeted audience of CFOs, Treasurers, and Finance Controllers through consistent, high-quality content and community interaction
  
  

Content & Thought Leadership

• Create educational content on AI tokenisation for treasury, fiat vs. stablecoin settlement, cross-border payment rails, liquidity management, and FX cost optimisation
• Repurpose product updates and regulatory developments into community-friendly insights and explainers
• Collaborate with the marketing team to produce whitepapers, research reports, and industry comparisons that the community will share and reference
  
  

Community Activation & Events

• Host webinars, AMAs, and roundtables for CFO and treasury audiences on topics like real-time settlement, tokenised payments, and AI in treasury operations
• Run discussion threads, polls, and debates that drive engagement around payment use cases (B2B payouts, collections, treasury flows)
• Launch ambassador and influencer collaborations within the fintech and treasury ecosystem
  
  

Lead Engagement & Pipeline Support

• Identify and nurture potential clients interacting with social content and community discussions
• Collaborate with sales to convert engaged community members into qualified leads
• Support inbound demand generation by surfacing high-intent conversations and commercial signals
  
  

Measurement & Reporting

• Track audience growth across CFO and treasury segments, engagement quality, and community-driven inbound opportunities
• Report on community contribution to pipeline and brand visibility in the cross-border payments space
• Optimise messaging, content formats, and channel strategy based on performance data
  
  

Who You Are

You must have

• 3–6 years in community management, social media, or B2B engagement
• Experience in fintech, payments, treasury, or financial infrastructure
• Understanding of cross-border payments, FX, liquidity, fiat rails, and stablecoins – you don’t need to be a treasury expert, but you need to be comfortable in the conversation
• Experience engaging senior finance stakeholders (CFOs, Treasurers, Finance Controllers)
• Strong writing skills with the ability to simplify complex financial and technical topics
• Experience building LinkedIn-first B2B communities
• A data-driven approach to engagement and growt
  
  

What helps you stand out

• Experience in cross-border payments or treasury technology
• An existing network in the treasury or CFO community
• Familiarity with AI tokenisation, blockchain-based settlement, or digital asset infrastructure
• Experience running webinars, roundtables, or thought-leadership campaigns for senior audiences
• Comfort with AI tools for content production, community analytics, and workflow automation
  
  

At Merge, we're building the financial infrastructure that the future of global commerce will run on. If that sounds like a problem worth solving, we'd love to hear from you.