Onboarding Specialist

InPost Group is Europe’s leading out-of-home delivery partner, making deliveries secure and convenient for millions of customers every day in more than 15 countries, including Poland, the UK, Italy, Spain, Portugal, and France. We operate under two brands: InPost and Mondial Relay.

We provide a cost-effective and greener solution for merchants, offering customers greater convenience. At the heart of our business are the Automated Parcel Machines (aka Parcel Lockers), which we have been designing and producing in-house for years.

At InPost Group, we believe that creating and sharing value with our stakeholders is about more than just financial returns. Thanks to the Parcel Locker delivery model, our growth contributes to the reduction of the carbon footprint by up to 75% compared to traditional courier deliveries, and we pursue an ambitious ESG program to increase our impact for a more sustainable world. This year, we will be delivering more than 600 million parcels using more than 25,000 lockers; our network and parcel volumes consistently grow year on year in every market we serve.

Job Description

The purpose of this role is to ensure a consistent, timely, and positive experience for newly hired employees by coordinating the onboarding process end‑to‑end — from offer acceptance through the first months of employment. This role serves as a key point of contact for new hires and a trusted partner for HR, business stakeholders, and managers.

Key Responsibilities

• Coordinate the onboarding process end‑to‑end, from offer acceptance through the completion of the first months of employment
• Prepare, collect, and oversee onboarding documentation and employment‑related formalities
• Collaborate closely with HR, Recruitment, Payroll, Employer Branding, and hiring managers to ensure full organizational readiness for new hires
• Plan and coordinate onboarding and induction trainings aligned with organizational and business function needs
• Deliver onboarding trainings and introductory sessions for new employees
• Act as the main point of contact for new hires during their first months
• Monitor onboarding progress, identify risks, and respond proactively to emerging needs
• Collect feedback from new employees and managers and continuously improve the onboarding process
• Support additional HR administrative tasks as required
• Prepare reports and summaries of onboarding activities
• Improve and automate onboarding processes, including the use of AI‑based tools
  
  

Qualifications

• Experience in HR, onboarding, recruitment, or HR administration
• Strong organizational skills with the ability to manage multiple tasks and priorities
• Excellent communication skills and confidence in working with diverse stakeholders
• Proactive, solution‑oriented mindset and high attention to detail
• Comfort working with documentation, data, and reporting
• Openness to process improvement, digital tools, and AI solutions
• Proficiency in MS Office / Google Workspace; experience with HR systems is an advantage
  
  

Nice to Have

• Experience in delivering trainings or onboarding sessions
• Familiarity with ATS / HRIS tools
• Experience working in a large or matrix‑structured organization
  
  

Additional Information

Why join InPost Group?

• Real impact on employee experience and HR processes
• Close collaboration with HR teams and business leaders
• Opportunities to grow within employee experience, HR processes, and automation
• Stable employment and a competitive benefits package
• A collaborative, supportive environment with room for initiative and ownership