Associate Product Designer - [Co-op]

Teifi Digital, a Shopify Plus Platinum partner, excels in resolving complex e-commerce challenges. We focus on integrating large catalogs, sophisticated data frameworks, and legacy systems into seamless unified commerce and B2B solutions, delivering unparalleled customer experiences. Our skill in deploying Shopify Plus caters to top-tier merchants in manufacturing, parts, distribution, retail, and B2B, ensuring minimal technical debt and maximized e-commerce revenue.

Role Overview

We are looking for an Associate Product Designer who bridges design and technical depth,

someone who can craft clean user experiences while also reading development documentation,

writing clear technical specs, and actively participating in QA processes. This is a hands-on co-

op role ideal for someone who thrives at the intersection of product design, documentation, and

software quality.

Key Responsibilities

Product Design & UX

• Creating mockups and wireframes to visualize product features and improve user
  
  

experiences

• Collaborating with cross-functional teams (engineering, design, marketing) to ensure
  
  

smooth product development and delivery

• Assisting in defining, documenting, and prioritizing product features and enhancements
• Supporting customer inquiries and assisting with product-related issues or feature
  
  

requests

Technical Documentation

• Reading, interpreting, and working alongside API documentation to understand
  
  

integration capabilities and product constraints

• Creating and maintaining product documentation including user guides, tutorials, and
  
  

demo videos

• Writing clear technical specs and user stories that bridge design intent with engineering
  
  

implementation

• Documenting workflows, data flows, and feature logic in tools like Linear or Notion
  
  

QA & Product Quality

• Participating in QA testing of new features and bug fixes, validating functionality against
  
  

acceptance criteria

• Identifying, reproducing, and clearly documenting issues with steps to replicate in Linear
  
  

or similar tools

• Assisting with backlog grooming and ensuring user stories are clear, detailed, and sprint-
  
  

ready

• Solutioning for product requirements, ensuring features are properly defined and
  
  

actionable for the engineering team

• Helping ensure product features are delivered on time by assisting with product backlog
  
  

management

Skills & Qualifications

• Currently pursuing a degree Design with focus in UX/Product Design, Business,
  
  

Computer Science, Information Technology or a related field

• Foundational understanding of UX/UI design principles and the ability to produce
  
  

wireframes or mockups

• Comfort reading and interpreting technical documentation (e.g. API docs, integration
  
  

guides, developer docs)

• Strong written and verbal communication skills, able to translate complex concepts into
  
  

clear documentation

• Strong problem-solving and critical thinking skills with a customer-first mindset
• Excellent organizational skills with the ability to manage multiple tasks and priorities
• Basic understanding of product management principles and software development life
  
  

cycles (Agile/Scrum)

Differentiating Assets

• Experience with Figma, Stitch, or similar prototyping and design tools
• Familiarity with Agile methodology and product management processes
• Experience with eCommerce platforms like Shopify and their integrations
• Hands-on experience in customer-facing roles or understanding of customer and
  
  

business needs

• Familiarity with knowledge base and documentation tools (e.g., Notion)
• Proficiency in Microsoft Office Suite; familiarity with project tools like Monday.com, Jira,
  
  

or Trello is a plus

• An ability to take ownership of tasks and collaborate effectively with cross-functional
  
  

teams

Suggested Software

• Figma (or similar prototyping/design software)
• Adobe CC (video and photo editing tools)
• Linear, issue tracking and QA
• Slack, team communication
• Notion, technical documentation
  
  

Benefits & Perks

• Compensation: $1,600 biweekly
• Hybrid working environment (in-office twice a week)
• Opportunity for professional development with training, certifications, and peer
  
  

mentorship

• Learn skills outside your direct role and explore new disciplines and challenges
• Ongoing personal and professional development meetings with peers and mentors