Data Analyst

JOB SUMMARY

This role is responsible for extracting meaningful information and providing the business with actionable recommendations to drive outcomes. Responsible for leveraging existing data sources and creating new analysis methods.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently supports all efforts to simplify and enhance the customer experience.

Lead client teams to define clear business requirements for data analysis projects.

Provide metrics definition, data visualizations, and ETL requirements.

Extract, clean and engineer data to be ready for analysis.

Interpret data, formulate hypotheses and develop an analytical approach to meet business requirements

Create customer-readable reports using advanced visualization tools such as Tableau, PowerBI, Excel, etc.

Work to obtain and ingest new reference data sources required to deliver on business need.

Communicate results and make recommendations using data visualization and presentations.

Create analyses and dashboards that are usable, elegant and industry leading.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Demonstrated in-depth ability to analyze, interpret and present data

Demonstrated in-depth ability to make decisions and solve problems while working under pressure

Demonstrated in-depth ability to prioritize and organize effectively

Demonstrated mastery of advanced analytics processes and reporting design principles

Demonstrated mastery in SQL, Python, or R

Demonstrated in-depth proficiency of design and implementation practices within data visualization tools

Effective communication skills, verbal and written, for internal and external customers

Ability to communicate complex technical concepts to all levels of an organization to aid in decision-making

Required Education

Bachelor's degree in Computer Science, Engineering or related field; or equivalent experience

Required Related Work Experience and Number of Years

10+ years’ experience working within a data platform/data analysis environment

10+ years’ experience in a customer facing products/services environment