Head of Department (Technology, Resilience & Cyber)

Financial Conduct Authority

Regulating financial services firms and financial markets in the UK, https://www.fca.org.uk/careers

Requirements of the role

An exciting opportunity has arisen to take on the role of Head of Technology, Resilience and Cyber (TRC) department.

TRC plays a central role in protecting consumers and markets from the impact of operational disruption and cyber-attacks. The department comprises five specialist teams focused on incident response, supervisory strategy, and engagement with domestic and international stakeholders. The department is at the forefront of shaping regulatory approaches to technology risk, cyber security, third party oversight, and emerging technologies such as artificial intelligence and quantum computing. It also leads the FCA’s oversight of Critical Third Parties (CTPs) under FSMA 2023, working jointly with the PRA and Bank of England to ensure the operational resilience of key service providers to the UK financial industry.

What will the candidate get from the role?

• Joining the Senior Leadership Team at the FCA during an exciting and challenging time of great change in financial services and its regulation
• Leading a department of talented and committed people through significant projects whilst also delivering on business-as-usual objectives
• Exposure to strategic issues and key players in the world of finance, both nationally and internationally
• This is an opportunity to make a significant difference. Your work will play a key part in the financial authorities’ ability to minimise the impact of operational disruptions to the financial services industry and the UK more widely.
• At a time of rapid technological change and increasing cyber threats, you will have the opportunity to lead and shape the FCA’s, firms’ and the international regulatory community’s agenda on operational resilience, third party risk management, cyber security, and the regulation of artificial intelligence.
• Joining the Senior Leadership Team at the FCA during an exciting and challenging time of great change in financial services and its regulation.
• Leading a department of talented and committed people through significant projects whilst also delivering on business-as-usual objectives.
• Exposure to strategic issues and key players in the world of finance, both nationally and internationally.
  
  

Key Responsibilities

• Leading a large, blended department of FCA supervisors, operational and cyber resilience specialists, incident responders, policy experts and data analysts, in delivering the FCA’s work helping the UK financial services industry be resilient to operational disruptions.
• Leading the FCA’s crisis response to major incidents, often chairing crisis coordination meetings with HMT, PRA, NCSC and others, as part of the UK’s Sector Response Framework.
• Leading the development and adaptation of the FCA’s rules and standards for firms in their operational and cyber resilience, so they keep pace with emerging threats and technologies.
• Developing and delivering a long-term strategy for the department, aligning broader divisional and organisational strategies.
• Leading on performance, capability and culture within the department, with a strong focus on operational excellence.
• Delivering through others by relying on coaching, influencing and negotiating skills with a range of internal and external stakeholders.
• Building a strong and inclusive directorate that attracts and develops diverse talent.
  
  

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Location

London, Edinburgh, Leeds

Contract type

Full time, Permanent

Profession

IT, Resilience, Technology

Working pattern

Flexible working, Hybrid

Closing Date

27/04/2026