Product Manager

About AlayaCare

At AlayaCare, we're more than just a fast-growing SaaS company — we're a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients.

With 650+ employees across Canada, the US, Australia, and Brazil, we're united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About The Role

Reporting to the Director of Data Engineering, the Product Manager, Data owns the strategy and success of our embedded analytics offering, Data Exploration. You will lead the product vision and roadmap, shaping how customers access, understand, and leverage data to drive better outcomes. Recognizing that the role of PM is evolving with the new AI tools available, there will be a focus to prototype, validate, and prepare specifications for AI code generation.

In this role, you'll play a key part in building scalable, intuitive data capabilities that are deeply embedded into our product experience. You'll balance customer needs, technical complexity, and business priorities to deliver solutions that are both impactful and easy to use.

This is a highly cross-functional role that requires strong product leadership, a customer-first mindset, and a solid foundation in data management. You'll collaborate across teams to deliver high-impact data solutions for our customers.

What You'll Do

Product Success

• Own the success of Data Exploration, balancing priorities, managing stakeholders, and fostering innovation
• Conduct market research and competitive analysis to identify opportunities for feature enhancements and new capabilities
  
  

Customer Focus & Point of Contact

• Serve as the main representative for Data Exploration, engaging with clients, partners, and internal teams
• Address escalated concerns or complex requirements efficiently
  
  

Data Governance

• Define roles and responsibilities for data stewardship, ownership, and accuracy
• Manage metadata processes: document pipelines, maintain a data dictionary, and establish a business glossary
• Oversee data governance tools and ensure integration with workflows
• Promote data literacy through training, demos, and enablement
  
  

Feature Development & Engineering Collaboration

• Partner with engineering to define feature requirements and deliver on scope and timelines
• Use analytics and user feedback to guide decisions and track KPIs
• Prioritize and manage the product backlog, facilitating agile processes as needed
  
  

Strategic Leadership & Innovation

• Define and communicate product strategy, positioning, and messaging
• Proactively identify challenges and propose solutions
• Drive the product vision forward, influencing leadership and cross-functional partners
  
  

What You Bring to the Team

• Technical background with experience in software development or data management
• Strong problem-solving skills, attention to detail, and a growth mindset in a changing environment
• Experience gathering and interpreting product data and customer feedback to inform decisions
• Strong cross-functional collaboration skills with engineering, product design, support, and sales
• Ability to maintain strong customer relationships and provide product support
• Strong ability to analyze industry trends and competitive landscape
• Competency in project reporting, risk management, and status tracking
• Experience training internal teams on new product features and promoting data literacy
• Agile/Scrum certification or experience working in agile environments.
• Experience in healthcare or related industries is as asset
• Bilingual proficiency in French and English is an asset.
• Data management certifications (e.g., CDMP, DGSP, CIPP) are an asset
  
  

Why Join AlayaCare?

Work With Purpose

At AlayaCare, you'll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every product decision contributes to making care more connected, accessible, and human.

Grow in a High-Trust Culture

We believe in transparency, feedback, and assuming positive intent. You'll be supported through mentorship, career mobility, and a strong promote-from-within philosophy.

Balance That Works for You

From flexible vacation to Wellness Fridays and paid volunteer time off, we prioritize well-being and sustainable performance.

Benefits That Matter

• Competitive compensation, including equity in a well-funded, scaling company
• Comprehensive group benefits program, including telemedicine, effective on your first day
• Employee expense program for health, wellness, lifestyle, and productivity expenses
• Parental leave top-up plan
• Flexible vacation policy
• Paid Volunteer Time Off program
• Career growth and development opportunities
  
  

Inclusive by Design

We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities — both in-person and virtual — create meaningful connections across our global teams.

Location and Work Model

This role is based in the Greater Montreal Area. At AlayaCare, our hybrid model includes set in-office collaboration days, and team members are expected to be present in the office on those days to foster connection, innovation, and teamwork.

Ready to Join Us?

Apply today and be part of a company that's shaping the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit.

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review.

We're committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to [email protected]