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Crossjoin Solutions, founded in 2009, is a Portuguese IT company serving over 30 clients across Europe, Latin America, and North America. Through our services, we support tens of millions of consumers in numerous countries worldwide..
We provide consulting services across a broad range of sectors reliant on information systems, including banking, insurance, healthcare, automotive, finance, and telecommunications. Our expertise covers end-to-end performance optimization, enterprise testing, major incident troubleshooting and resolution, full-stack architecture advisory, continuous integration, deployment acceleration, and infrastructure managed services.
You will be integrated in our Academy!
At this Academy, you will be challenged with intensive training, both theoretical and in realistic labs, so you can be ready for Crossjoin's projects. Here, you’ll not only sharpen your technical abilities but also refine your soft skills, preparing you to face real-world challenges.
Responsabilities:
We provide consulting services across a broad range of sectors reliant on information systems, including banking, insurance, healthcare, automotive, finance, and telecommunications. Our expertise covers end-to-end performance optimization, enterprise testing, major incident troubleshooting and resolution, full-stack architecture advisory, continuous integration, deployment acceleration, and infrastructure managed services.
You will be integrated in our Academy!
At this Academy, you will be challenged with intensive training, both theoretical and in realistic labs, so you can be ready for Crossjoin's projects. Here, you’ll not only sharpen your technical abilities but also refine your soft skills, preparing you to face real-world challenges.
Responsabilities:
- User Support: Provide first-level technical support for hardware, software, and network issues reported by colleagues.
- Onboarding & Offboarding: Set up user accounts, configure and deploy hardware/software for new employees, deactivate accounts, and collect equipment for departures.
- Basic Network & Server Maintenance: Assist senior IT staff in monitoring network performance, checking logs, and supporting evolving infrastructure needs.
- Documentation & Internal Guides: Create and update guides and documentation for resolving frequent IT issues.
- Security & Incident Support: Act as the first responder to security or suspicious activity reports; facilitate information gathering and escalation.
- Scripting & Automation: Maintain and write basic automation scripts (e.g., with Python) for repetitive tasks.
- Internal Tool Support: Troubleshoot user-reported issues, apply minor updates, and ensure smooth operation of internally developed tools.
- Bachelor's degree in Computer Science
- Minimum 1 year of proven experience in an IT field
- Hands-on experience with first-line technical support
- Involvement in projects related to system administration, networking, or IT security
- Resilience in problem-solving and pressure situations
- Autonomy and responsibility
- Strong organizational and time management skills
- Effective communication skills
- Operating systems: Windows, Linux, MacOS
- Networking: Basic understanding (TCP/IP, VLANs, firewalls, switches, WiFi)
- Virtualization concepts
- Containerization: Docker, Kubernetes (fundamentals)
- Databases: Postgres, MySQL
- Security fundamentals: VPN, firewall, SIEM, monitoring
- Programming: Python, Terraform, Docker, Kubernetes, Node.js (TypeScript)
- Google Cloud Platform (GCP) exposure (VertexAI, Cloud SQL, etc.)
- Health Insurance extensible to the family;
- Crosser Assistance Program (Psychology, Psychosocial, Financial, Legal and Nutrition consultations);
- A well-structured Individual Development Plan (IDP);
- Career Plan transversal to the entire company;
- Monthly gym subscription;
- Team-building events.
Key Skills
Ranked by relevance
kubernetes
python
docker
cloud
continuous integration
system administration
terraform
firewalls
firewall
switches
storage
server
linux
siem
sql
gcp
vpn
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- Posted
- Apr 09, 2026
- Type
- Full-time
- Level
- Not Applicable
- Location
- Almada
- Company
- Crossjoin Solutions
Industries
IT Services
IT Consulting
Categories
Information Technology
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
Senior Security Engineer
2025-11-13
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Information Technology
View Job Details
Related
System Engineer/Site Reliability Engineer (m/w/d)
2026-06-09
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Engineering
View Job Details
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DevOps Engineer (all genders)
2026-05-29
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