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About The Job
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
- The Portugal Private Credit Center of Expertise team forms part of the wider Loan Solutions team within the Alternative Investors (AI) client line, working in collaboration with the Private Capital teams
- Loan Solutions is engaged in the delivery of product and solutions to asset manager and asset owner clients investing in Private Credit (corporate loans), Infrastructure Debt and Real Estate Debt. The team purpose is the delivery of client solutions and services designed specifically for General Partners investing in private assets, direct loans and broadly syndicated loans in particular.
- The main services delivered by the Portugal Private Credit Center of Excellence team are Loan Administration, Collateral Administration, Middle office services, Depositary function (recork keeping, cash processing) – where relevant and Loan Trade Closing – where relevant
- Primary role focus is the AI client line and client segment, however the team’s coverage also encompasses service delivery for Asset Owners, traditional Asset Managers investing into Private Credit asset classes, and BNPP CIB Global Markets
- The Officer mission is to ensure the service delivery (delivery of results, strong awareness of Risk & quality), according to procedures and Service Level Agreement (SLA) in place
- Process activities following the operational procedures in place, ensuring the SLA is met and perform the tasks according to work allocation
- Performing the controls according to the procedures and risk mapping (checklists, 4 eyes check…)
- Analyse and integrate data in the systems while comparing data from different sources ensuring its reliability
- Manage queries, while understanding the different priorities and forward the requests to the respective departments
- Ensure escalation of non solved queries and potential incidents
- Extract reports, gather information and provide information to support the decision process and/or oversight duties
- Ensure client satisfaction by following up on their instructions, ensuring that queries are dealt in a timely manner and respecting the norms and standards
- Enroll in training session in order to evolve on relevant topics, and/or cover any upskilling. Training the newcomers, smoothing the onboarding process
- Sharing continuous improvement projects by raising improvement points and contribute to implement them
- Contribute to a good team atmosphere and follow the Group's code of conduct (including Smartworking Policy and Mandatory Trainings)
- Bachelor’s degree in Economics, Finance or Accounting
- Up to 2 years of relevant experience in Banking and Financial Operations
- Fluent (C1-C2) level of English
- Ability to collaborate / teamwork
- Attention to detail / rigor
- Client focused
- Organisational skills
- Critical thinking
- Ability to deliver / results driven
- Skills in Office pack (namely in Excel, PowerPoint and Word)
- Leading banking institution
- International reach
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses heard
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
- Diversity and Inclusion commitment
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
- Remote Working Conditions
- Commitment towards work/life balance
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
- Please note that only applications submitted in English will be considered.
- In case you are selected for this role, further documentation will be requested to support your hiring process.
Key Skills
Ranked by relevance
sla
ai
responsive
powerpoint
excel
ips
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- Posted
- Apr 11, 2026
- Type
- Full-time
- Level
- Not Applicable
- Location
- Lisboa
- Company
- BNP Paribas CIB
Industries
Banking
Financial Services
Categories
Finance
Sales
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3 roles aligned with this opportunity
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