Project Officer

Project Officer

SUMMARY OF ROLE

The Project Officer is responsible for the end-to-end delivery of approved change requests (CRs) and small-scale projects within the PMO framework. This includes planning, execution, stakeholder engagement, risk management, documentation, and ensuring delivery within scope, time, and budget. This role requires collaboration across business, IT, and vendor teams to drive execution excellence and ensure alignment with the bank’s strategic objectives. Additionally, the Project Officer supports the wider PMO and Strategy & Transformation function in enhancing delivery standards and governance.

KEY RESPONSIBILITIES

1. Project & CR Management:

· Lead the execution of change requests (CRs) and small projects in alignment with approved business cases.

· Develop and maintain delivery plans with scope, activities, milestones, and dependencies clearly defined.

· Ensure delivery is completed on time, within budget, and to the expected level of quality.

2. Governance, Compliance & Reporting:

· Record and maintain key project documentation including risks, issues, decisions, and dependencies.

· Prepare and deliver regular project updates and dashboards to stakeholders and the PMO.

· Ensure adherence to bank policies, procedures, and project governance standards.

3. Stakeholder Coordination:

· Engage proactively with business sponsors, IT teams, and support functions to align expectations.

· Facilitate meetings, workshops, and discussions to ensure clarity and ownership of project deliverables.

· Build strong relationships to support stakeholder cooperation and satisfaction.

4. Procurement, Budget & Vendor Management:

· Where required, lead RFI/RFP activities and vendor evaluations for small projects.

· Monitor and manage project budgets and forecasts, ensuring alignment with internal finance processes.

· Coordinate with external vendors and ensure timely delivery in accordance with scope and contracts.

5. Post-Implementation Review & Knowledge Sharing:

· Conduct post-implementation reviews to assess delivery success and lessons learned.

· Document closure reports and ensure follow-up on any outstanding actions.

· Support the continuous improvement of project management standards and practices within the PMO.

6. Process Innovation, Automation & Digitalization:

· Drive continuous process improvement through innovative, automated, and digital solutions once required

7. Business Control & Governance

· Ensure adherence to the bank's policies, regulatory requirements, and industry standards in all operational activities.

· Omani National

· Bachelor’s degree in business, Management, or related discipline.

· 3-5 years of experience in project delivery or PMO role.