Human Resources Director

Manga Hotel Group is a private company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6,400 rooms across Canada and in the United States, 18 food and beverage outlets and 7 residential properties with a number of new properties and developments in the pipeline.

Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company’s continued growth.

We are looking for a Human Resources Director who will be a strategic business partner to our senior corporate leadership team. The Human Resources Director will build a skilled and motivated workforce that drives the organizational success of our multiple properties. This role is pivotal in developing and implementing HR strategies that attract, retain, and develop talent, foster a positive work environment, and ensure compliance with all relevant labor laws and regulations across our diverse properties.

Duties & Responsibilities:

• Overseeing and managing the company’s human resource functions, ensuring alignment with organizational goals and brand standards.

• Leading and executing HR strategies while providing HR leadership and guidance to

hotel General Managers and department heads.

• Directing and managing full-cycle recruitment, hiring, onboarding, orientation, and

retention strategies to meet staffing and operational needs.

• Developing, coordinating, and delivering training programs, including leadership

development, compliance training, anti-harassment, anti-discrimination, and brand initiatives.

• Maintaining and administering the human resources information system and confidential

employee records to ensure accuracy and compliance.

• Overseeing and conducting employee relations activities, workplace investigations,

grievance resolution, and labor relations matters, including union-related issues.

• Guiding and coaching managers through performance management, employee development,

disciplinary actions, and consistent policy application.

• Developing, communicating, and enforcing HR policies, procedures, handbooks, and

administrative standards across all properties.

• Ensuring compliance with local, provincial, and federal employment legislation,

occupational health and safety requirements, and workplace regulations.

Education & Qualifications:

• Bachelor’s Degree in Human Resources, Business Management, or equivalent is required.
• Minimum of 5 years human resource experience in a unionized environment.
• Strong knowledge of federal, state, and provincial employment laws and regulations both in the US and Canada.
• Certified Human Resources Professional (CHRP) or Chartered Professional in Human Resources (CPHR) certification is preferred.
• Minimum of 5 years of experience in compensation and benefits management, with at least 3 years in a similar role covering both the US and Canada.
• Experience working in a fast-paced, high-growth environment.
• Strong communication and interpersonal skills, with the ability to interact effectively with employees at all levels of the organization.

Job Type: Full-time

Benefits: Dental insurance

Vision insurance

Schedule: Monday to Friday

Work Location: In person