Technical Account Manager

Job Description

Veikkaus is a gaming company for everyone, striving to be better in every aspect. Our passion is to drive better gaming so that our customers can enjoy every moment. Caring, teamwork, and courage are the values that guide everything we do. Responsibility is a core of our operations. Our goal is to be a respected and successful international money gaming group that continuously improves while always putting both customers and employees first. For a better game — and working life.

Technical Account Manager

We are looking for a recent graduate or an experienced ICT professional to join Veikkaus’ Delivery and Support team. In this role you will act as a Technical Account Manager for the B2B clients of our subsidiary, Fennica Gaming.

A great Technical Account Manager is like a star defender in a football team, always ensuring that their customer – the goalkeeper – never has to worry about overly technical matters.

Job Responsibilities

• Managing update cycles for multiple gaming systems – from acceptance testing to production
• Handling various incident and problem management tasks as part of Veikkaus’ incident management processes
• Daily use of key systems and tools such as ITIL, JIRA, Confluence, Service Now, Slack, Teams, GCP, GitLab and AWS
• Noncustomer related documentation activities around Veikkaus B2B products
  
  

You Will Succeed In This Role If You Have

• A relevant ICT degree or qualification
• Strong organizational skills and the ability to manage strict timelines
• Experience with different mobile platforms (iOS/Android)
• A proactive, service-oriented mindset with good self-leadership skills
• Strong partner and vendor collaboration skills
• Motivation to develop your skills and expertise
• Good documentation and communication skills in English
  
  

Considered An Advantage

• Previous experience in the gaming/gambling industry
• 3+ years of experience in ICT specialist roles
  
  

We Offer

• A workplace where the game evolves – and so do you. You’ll face meaningful challenges and gain new skills while contributing to shared success – in Finland and beyond. We value curiosity and create the space for it to thrive.
• Inspiring and supportive teammates you can rely on. The best ideas and world-class entertainment are built together – and Veikkaus thrives because of its people.
• Balanced and inspiring work life. At Veikkaus, we believe a good job adds something to life – but isn’t all there is to it.
• Excellent employee benefits. You can read more about us and our benefits from here.
  
  

It is important to us that everyone can come to work as their authentic selves. We value diverse backgrounds, skills, and perspectives, and believe that success comes from working in diverse teams. We encourage individuals from various backgrounds to apply for our jobs.

The position is located at Veikkaus’ headquarters in Pohjois-Haaga, Helsinki. We work flexibly in a hybrid model with three on-site days per week. The position is permanent and full-time.

Interested? Awesome! Please send your application with CV and salary request in English no later than 3.5.2026. We are excited to hear from you!

For any inquiries about the position don't hesitate to contact Development Team Manager Petri Suominen by email ([email protected])

Please note: The job requires a valid residence permit for all non-EU citizens.

A drug test under Section 7 of the Act on the Protection of Privacy in Working Life (759/2004) will be conducted on the selected candidate.

About Us

Veikkaus is the gaming company for everyone. We’re dedicated to developing responsible and entertaining gambling experiences. At Veikkaus, you’ll find meaningful roles, opportunities to grow, and a workplace where care, collaboration, and courage shape everyday life. We believe everyone should be able to develop, succeed, and be themselves – while building shared success together.

For a better game – and a better working life.