Business Analyst

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,850+, and has 60 offices in 20 countries within key global markets.

Our challenge

We are seeking an experienced Business Analyst / Business Systems Analyst to join the Shared Services & IT group within Technology & Operations (T&O) – Investor Services division.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Toronto, ON is CAD $100k – CAD $120k/year & benefits (see below).

The Role

Responsibilities:

• Collaborate with business stakeholders, operations teams, and technology partners to gather, analyze, and document business and system requirements.

• Translate business needs into detailed functional and technical specifications.

• Work closely with development and QA teams to support solution design, development, and implementation.

• Drive requirements workshops, stakeholder discussions, and backlog grooming sessions in an Agile environment.

• Analyze current state processes and identify opportunities for optimization, automation, and improved data flows.

• Support system integration efforts across upstream/downstream applications within Investor Services.

• Assist in UAT planning, execution, and defect resolution.

• Ensure alignment with governance, risk, and compliance standards within a regulated banking environment.

• Act as a liaison between business users and technical teams to ensure clear communication and delivery alignment.

Requirements:

• 7–10 years of experience as a Business Analyst or Business Systems Analyst within Financial Services.

• Strong domain knowledge in Capital Markets / Investor Services / Asset Management / Custody / Fund Services.

• Proven experience working on data-driven and system integration projects.

• Strong skills in requirements gathering, BRDs, FRDs, user stories, and process mapping.

• Experience working in Agile / Scrum environments.

• Solid understanding of data flows, data analysis, and reporting.

• Experience with tools such as JIRA, Confluence, SQL.

Preferred, but not required:

• Experience within large financial institutions.

• Exposure to trade lifecycle, custody operations, fund accounting, or investor reporting.

• Understanding of regulatory and compliance frameworks in banking.

• Experience working on digital transformation or platform modernization initiatives.

We offer:

• A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
• 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
• Flexible hybrid policy.
• RRSP with employer’s contribution up to 4%.
• A higher education certification policy.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A truly diverse, fun-loving and global work culture.