Hiring Now | Agile Coaching Specialist
Location: Krakow, Poland
Work Mode: Hybrid (3 days/week onsite)
Hiring Type: B2B / Subcontractor
Duration: 6 to 9 Months
We are looking for an experienced Agile Coaching Specialist to join a global team in Krakow, Poland. This is an exciting opportunity to work in a dynamic environment supporting telecom and network operations while driving Agile ways of working and continuous improvement.
Key Responsibilities:
• Support global telecom incidents and provide expertise in resolution
• Work within a global NOC team on a follow-the-sun support model
• Monitor infrastructure, raise vendor tickets, and coordinate service recovery
• Collaborate with Incident Managers and technical teams during data centre incidents
• Ensure recovery of IT systems and services in line with agreed SLAs
• Reduce repeat failures and service outages through proactive improvements
• Work with service providers to ensure contractual commitments are met
• Drive continuous improvement initiatives and global standards compliance
Required Skills & Experience:
• Strong understanding of data networks, topologies, and protocols
• Experience in Agile / ITIL frameworks and value-driven delivery
• Knowledge of Edge Connectivity / Networking
• Experience with Network Security Architecture
• Strong collaboration and stakeholder management skills
• Ability to learn new telecom technologies and tools quickly
• Excellent problem-solving mindset and service improvement focus
Why Join?
• Opportunity to work with a global organization
• Hybrid working model
• Long-term project potential
• Training and self-development opportunities
Key Skills
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- Posted
- Apr 20, 2026
- Type
- Contract
- Level
- Mid-Senior
- Location
- Cracow
- Company
- Pyramid Consulting, Inc
Industries
Categories
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3 roles aligned with this opportunity
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