Team Lead - Key Account Management (FinTech Clients)

We are looking for a Team Lead of Key Account Managers to lead and rebuild our FinTech client management function. This is a hands-on leadership role focused on managing strategic relationships with top-tier FinTech clients while building scalable processes, ensuring regulatory and banking compliance, and driving innovation and growth.

This role requires a strong background in banking client management (private or corporate banking) combined with deep understanding of the FinTech, EMI, and crypto ecosystem.

You will personally manage relationships with C-level stakeholders at key clients, lead and develop a high-performing team, and act as a bridge between clients, compliance, operations, and product.

👀 What We Expect From You

• At least 3 years of leadership experience in client relationship management within the financial services industry
• Strong knowledge of FinTech and EMI business models, with a solid understanding of crypto and digital assets
• Good understanding of banking compliance and regulatory requirements
• Fluency in Latvian and English; knowledge of Russian is considered an advantage
• Excellent communication skills, with the ability to present structured solutions, a results‑driven mindset, and a high sense of responsibility
• Curiosity and willingness to challenge the status quo, test new ideas, and drive meaningful change

💼 What You Will Be Responsible For

• Building and developing long‑term relationships with high‑value FinTech clients (EMIs, PSPs, Crypto companies, etc.)
• Leading and developing the existing team, setting quality standards and KPIs, regularly reviewing performance, and supporting professional growth
• Supporting upselling and cross‑selling initiatives, contributing to the development of new FinTech solutions and offerings
• Ensuring structured, high‑quality client feedback loops with product development and management teams
• Promoting strategic client business development in line with regulatory requirements, while adhering to sound risk management principles
• Optimizing operational and governance processes, identifying growth opportunities, and improving efficiency and service quality

🌟 Why you’ll love it here

• Competitive salary from 4200 EUR/gross and performance-based bonuses*
• Health insurance
• Training for professional development
• Autonomy and impact - your ideas shape our future

*Please note that the salary indicated above states "from" and subject to adjustments depending on experience and self selling skills.